Kroger Pharmacy in Alcoa, TN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
I don't like being lied to. Who does? But I even brought in my old pill bottle to show the date and I just wanted the guy to admit it has been 28 days. Which , he did. But , I guess the 28 day rule/guideline gets bent to serve their needs or if they just don't want to do their job. I like most of the people there , with the exception of the blonde haired guy with glasses that doesn't even wear a name tag. He could be the janitor for all I know. I'll deal with anyone else in the pharmacy but him , what a jerk! He apparently wanted to argue semantics , 28 is still 28. Apparently it is actually the 29 day rule. Hopefully for his sake , if he is ever in my shoes in chronic pain , someone treats him better than he treats people.
TC
THOMAS COMAN
Oct 19, 2025
5.0
I love the managers' specials sales etc. but no ice cream sandwiches
AH
Allyson Henry
Oct 14, 2022
1.0
COUNT YOUR PILLS! If you are a patient/customer of this pharmacy, count your pills every time you go. I 100% was shorted a pill this month. I take an ADHD medication and had a prescription for 31 pills because I kept coming up short before my doctor changed the number. It was smooth sailing for a bit but now I’m missing a pill for tomorrow and had to call my doctor for an emergency push to refill today. I have proof these people aren’t giving accurate amounts of medication and I will absolutely be reporting them. If this has happened to you, please google who to report pharmacy errors to and report them. Not giving an accurate number of pills, especially a controlled substance, is 100% illegal.
CR
Carol Ross
Mar 16, 2022
2.0
Customer Service Pro Tip for the Pharmacy Staff: When you have customers waiting - and you’re busy, look them in the eye, SMILE, and say, “I’ll be right with you.”
Ignoring your customers and acting put out that you must stop what you’re doing to ring up their prescriptions doesn’t build goodwill or repeat customers.
Also, FYI your face will not break if you smile. In fact you only use 7 muscle to smile but over 40 to frown. 😁
BW
Brady Walker
Nov 22, 2016
1.0
Don't waste your time here, go to Blount Discount Pharmacy
What services are offered at Kroger Pharmacy in Alcoa, TN?
Kroger Pharmacy offers vaccinations, prescription refills, health advice, clinical services, drive-thru pharmacy, and administration of various vaccines including Tdap, HPV, shingles, and flu shots.
Do I need an appointment to get a COVID-19 vaccine at Kroger Pharmacy?
Yes, a COVID-19 vaccine appointment is required. Proceed to the pharmacy window and inform the attendant of your appointment.
Which COVID-19 vaccines are available at Kroger Pharmacy?
Kroger Pharmacy offers Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines.
What are the Kroger Pharmacy's hours for pharmacy services and drive-thru?
Pharmacy and drive-thru are open Monday to Friday from 8:00 AM to 1:00 PM and 1:30 PM to 8:00 PM; Saturday 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM; Sunday 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
What payment options does Kroger Pharmacy accept?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there drive-thru service available at Kroger Pharmacy?
Yes, there is a drive-thru pharmacy service available during regular business hours.
How can I refill or transfer a prescription at Kroger Pharmacy?
You can refill or transfer prescriptions conveniently online using Kroger's digital tools available on their website or mobile app.
Which nearby grocery stores can I visit before or after my appointment at Kroger Pharmacy?
Nearby grocery stores include Kroger itself and United Grocery Outlet, perfect for picking up groceries before or after your pharmacy visit.
Are there nearby medical facilities close to Kroger Pharmacy for urgent or specialized care?
Yes, nearby medical facilities include Covenant Health Urgent Care - Maryville, Blount Discount Pharmacy, Allergy and Asthma Affiliates, East Tennessee Medical Group PC, and PARKMed Urgent Care Center.
If I'm coming to Kroger Pharmacy, are there convenient services nearby like a car wash or key locksmith?
Yes, nearby services include Zips Car Wash and KeyMe Locksmiths, allowing you to handle vehicle cleaning or key needs conveniently in the same area.