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Monument Health Home Infusion

About

Home Health Care Service
Specialists at Monument Health Infusion provide medication and supplies for children and adults to use at home. Infusion therapy is used to administer medication, nutrition and hydration. Home+ pharmacists, nurses and dietitians coordinate home infusion therapy services, working closely with the patient’s provider. Phone support is available 24/7. Our experts provide detailed education to patients and their caregivers regarding how to safely administer infusion therapy on their own, or the patient may have a home health provider administer their infusion. Medications and supplies can be delivered to a patient’s home free of charge, and can also be picked up at our location. Our specialists will work with insurers to determine coverage an...

Location

Monument Health Home Infusion
224 Elk St Suite 100, Rapid City, SD
57701, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.