LensCrafters

4.6
218 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
205 W Blackstock Rd, Spartanburg, SC
29301-3205, United States

Hours

Reviews

4.6
218 reviews
5 stars
188
4 stars
7
3 stars
4
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Jan, Waldo, and Aaron.

Doctor Experience

Dr. Roemmich received numerous commendations for his thoroughness, professionalism, and ability to make patients feel comfortable.

Appointment Issues

Several reviews mentioned problems with appointment scheduling and communication, leading to frustration for some customers.

Product Quality

While many customers were satisfied with their glasses and eye exams, there were complaints about incorrect orders and delays in receiving products.

Overall Satisfaction

Despite some negative experiences, many customers expressed high satisfaction with their visits and recommended the location for eye care.
  • JF
    Johnny Faris
    Oct 22, 2025
    1.0
    Well this will be the last time we will come here for services for eye wear and eye check spent about an 1 hour with lense crafters Rep at 205 W Blackstock road Ste 150 Spartanburgh Sc 29301 regarding Davis Vision insurance non federal claim was being denied due to third party billing I was advised by Davis Vision Representative that due to third party billing Rep needed to call Davis Vision administrator to approve it once again due to third party billing the Rep Leah stated we don’t call Davis Vision we do everything through the app (third party) which violates the contract with Davis Vision I give this store visit a big -1 Star upper management needs to look into this matter
  • BL
    Becki Leonard
    Oct 19, 2025
    5.0
    Dr Mark is amazing! Not only does he make uninsured visits the cheapest possible, he is funny and makes the experience quick and easy! Would recommend 100%!
  • NQ
    Norberto J. Rodríguez Q.
    Oct 2, 2025
    5.0
    Getting the appointment was very easy and quick. The staff is very friendly and explains every step of the exam process. The exams are thorough and accurate. I felt very comfortable. The lens options are varied, the prices are competitive, and the technology is cutting-edge. In other words, everything is in one place. Tienen apoyo en español
  • SF
    Sarah Furgerson
    Sep 25, 2025
    5.0
    One of the best experiences I’ve had “At the Dr” from the beginning I knew I had picked the right place. Everyone was friendly and helpful. Jan was a delight while I was picking my new frames! She was a pleasure to work with
  • HD
    Henry Davis
    Sep 20, 2025
    4.0
    Ordered two pair of glasses. One hasn't arrived, one was wrong. People are nice,

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.