Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
220 reviews
5 stars
189
4 stars
7
3 stars
4
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Waldo, Angie, and Dr. Roemmich.
Appointment Issues
Several reviews highlighted problems with appointment scheduling and confirmation, leading to frustration for some customers.
Quality of Care
Customers frequently noted the thoroughness and professionalism of the eye exams, with positive feedback about the doctors' knowledge and ability to explain procedures.
Product Issues
There were complaints regarding incorrect orders and delays in receiving glasses, which negatively impacted some customers' experiences.
Overall Experience
Despite some negative feedback, many customers expressed high satisfaction with their overall experience, recommending the location for eye care services.
- ADAngel De’Quen4 days ago1.0Zero stars I would. Rude. Not helpful. Trash customer service.
- KSKathleen SJan 5, 20265.0The staff (especially Waldo) in your Spartenburg store were amazingly helpful and went above and beyond to help me find specific glasses I was looking for. Thank you Waldo!
- JFJohnny FarisOct 22, 20251.0Well this will be the last time we will come here for services for eye wear and eye check spent about an 1 hour with lense crafters Rep at 205 W Blackstock road Ste 150 Spartanburgh Sc 29301 regarding Davis Vision insurance non federal claim was being denied due to third party billing I was advised by Davis Vision Representative that due to third party billing Rep needed to call Davis Vision administrator to approve it once again due to third party billing the Rep Leah stated we don’t call Davis Vision we do everything through the app (third party) which violates the contract with Davis Vision I give this store visit a big -1 Star upper management needs to look into this matter
- BLBecki LeonardOct 19, 20255.0Dr Mark is amazing! Not only does he make uninsured visits the cheapest possible, he is funny and makes the experience quick and easy! Would recommend 100%!
- NQNorberto J. Rodríguez Q.Oct 2, 20255.0Getting the appointment was very easy and quick. The staff is very friendly and explains every step of the exam process. The exams are thorough and accurate. I felt very comfortable. The lens options are varied, the prices are competitive, and the technology is cutting-edge. In other words, everything is in one place. Tienen apoyo en español
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the Spartanburg location?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also specialize in prescription wearable technology and accept most vision insurance plans.
Where is LensCrafters located in Spartanburg?
LensCrafters is located at 205 W Blackstock Rd, Ste 150, inside Westgate Mall, Spartanburg, SC 29301-3205.
What are the operating hours of LensCrafters in Spartanburg?
LensCrafters is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Spartanburg?
You can schedule an eye exam online through their reservation link at LensCrafters website or visit the store in Westgate Mall.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What types of payment does LensCrafters in Spartanburg accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are there other optometrists near LensCrafters in Spartanburg?
Yes, Dr. Mark Roemmich, an optometrist, is located nearby, offering additional eye care options in the area.
What shopping opportunities are near LensCrafters at Westgate Mall?
Nearby stores in Westgate Mall include Kay Jewelers, Helzberg Diamonds, Zales, Torrid, Charlotte Russe, and Dillard's, providing customers a variety of clothing, jewelry, and fashion shopping options.
Where can I find food or snacks near LensCrafters in Westgate Mall?
You can visit nearby eateries like Auntie Anne's WestGate Mall for quick snacks or Great American Cookies for desserts, perfect for a treat before or after your eye care visit.
What accessibility features does LensCrafters Spartanburg offer?
LensCrafters has a wheelchair accessible entrance, ensuring accessibility to customers with mobility needs.