LensCrafters

4.4
220 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1450 Wo Ezell Blvd, Spartanburg, SC
29301-1500, United States

Hours

Reviews

4.4
220 reviews
5 stars
179
4 stars
8
3 stars
3
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their attentiveness and professionalism.

Doctor Experience

Dr. Harris received consistent positive feedback for his thoroughness, professionalism, and ability to explain procedures clearly.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and handling of prescriptions.

Product Quality

Several customers expressed dissatisfaction with the quality of glasses received, mentioning issues like incorrect prescriptions and defective lenses.

Timeliness

There were complaints about long wait times for appointments and service, which affected overall customer satisfaction.
  • JT
    Jess tapia
    Oct 20, 2025
    5.0
    I came here for the 1st time this year back in early sept. They did the routine exam and then another day the 3D picture bc of them just being busy (i get it, i didnt mind). Next day after I did my 3D pictures I recieved a call saying I need to see a specialist. Fast forward today and I just had my 1st retinoplexy and waiting for the 2nd. Dr. Harris found out I had complete retinal detachments happening behind my eyes and essentially saved my vision. My left eye was essentially starting to become a ticking time bomb. Yeah the prices are expensive, but he saved my vision forever. I think I'll stay going here for a while.
  • KG
    Karlie Grice
    Oct 9, 2025
    5.0
    I had a phenomenal experience with Kyle! I picked out my frames, and he made sure all my measurements were precise for my face! It was all set up in a timely, stress free manner! I literally enjoyed being their today! He said this was his first day at the WO Ezel location, and this store will definitely benefit from his knowledge, and confidence while helping customers!
  • LD
    lisa Dinacci
    Oct 7, 2025
    5.0
    Staff went above and beyond to assist.
  • NS
    Norma Scott
    Oct 7, 2025
    5.0
    The representative helping me with selecting my glasses was patient and thorough with the whole process. I will return to this location again in the future.
  • MG
    Marilyn Goodjoin
    Sep 21, 2025
    5.0
    I was examined by Dr. Martin and I was pleased with his kindness and service. The staff is wonderful there as well. I been going to Lenscrafters for a long time and I highly recommend them to others.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.