Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
223 reviews
5 stars
180
4 stars
8
3 stars3
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their attentiveness and professionalism.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality and communication, particularly regarding prescriptions and wait times.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, feeling that costs were high for the services provided.
Doctor Quality
Dr. Harris received consistent positive feedback for his thoroughness and professionalism, with many customers expressing trust in his care.
- AGAmy GarveyDec 20, 20251.0I came for an eye exam over 3 weeks ago and have not received a call, text, or email letting me know my lenses were ready. I've been calling for over a week, and the message says they will call you back within 48 hours. That never happened either. Finally, today when I called, someone actually answered the phone. My lenses have been ready - their machine was broken. A simple communique would have done the trick, but no - they couldn't be bothered. After spending $560 with them, I can now say I will not be a return customer. I thought it was awful high for an eye exam and lenses in my existing frame, but apparently it's not high enough for them to be bothered with customer service. Massive fail. Never again.
- SSSadieDec 17, 20252.0Dr Harris is always great. Picked out frames. 118 dollars. Regular lenses with transitions for outdoors. No bifocals, no progressive. My cost 487 dollars! Excuse me!!! Well, he said my insurance paid 300 and that was what was left. No thanks. Took my script and going somewhere else.
- BEBob EngelNov 22, 20255.0Needed replacement contact lens last minute. Brian and his team were extremely helpful to our situation. Very friendly and wonderful. We were in the area from New York to watch my daughter compete in the D3 nationals for cross country. Her contact lens fell out while running warmups.
- JTJess tapiaOct 20, 20255.0I came here for the 1st time this year back in early sept. They did the routine exam and then another day the 3D picture bc of them just being busy (i get it, i didnt mind). Next day after I did my 3D pictures I recieved a call saying I need to see a specialist. Fast forward today and I just had my 1st retinoplexy and waiting for the 2nd. Dr. Harris found out I had complete retinal detachments happening behind my eyes and essentially saved my vision. My left eye was essentially starting to become a ticking time bomb. Yeah the prices are expensive, but he saved my vision forever. I think I'll stay going here for a while.
- KGKarlie GriceOct 9, 20255.0I had a phenomenal experience with Kyle! I picked out my frames, and he made sure all my measurements were precise for my face! It was all set up in a timely, stress free manner! I literally enjoyed being their today! He said this was his first day at the WO Ezel location, and this store will definitely benefit from his knowledge, and confidence while helping customers!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Spartanburg offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer brands are available at LensCrafters in Spartanburg?
You can find frames from brands such as Oakley, Ray-Ban, Brooks Brothers, Ralph Lauren, Vogue, Coach, Burberry, Versace, Michael Kors, Armani Exchange, DKNY, and Sferoflex.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters in Spartanburg?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:30 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0839&storeId=10851
Does LensCrafters in Spartanburg offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for their customers.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
What nearby options are available if I want to get my nails done before or after visiting LensCrafters?
Nails Tech, a nearby nail and beauty salon, is conveniently located close to LensCrafters for your nail care and beauty needs.
Are there places where I can grab food near LensCrafters in Spartanburg?
Yes, nearby you have options like KFC for fast food and Jason's Deli for sandwiches and deli-style meals, both great for a quick bite before or after your visit.
Where can I find fitness facilities near LensCrafters in Spartanburg?
Planet Fitness is located near LensCrafters, providing a convenient place for fitness and recreation if you want to work out during your visit to the area.