LensCrafters

4.5
628 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2000 Coastal Grand Cir, Myrtle Beach, SC
29577-9798, United States

Hours

Reviews

4.5
628 reviews
5 stars
543
4 stars
9
3 stars
6
2 stars
8
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dan, Frankie, and Chandler for their exceptional service.

Product Availability

Customers appreciated the wide selection of frames and lenses available, often noting the quick turnaround time for receiving new glasses.

Mixed Experiences

While many reviews were positive, there were some complaints about unprofessional behavior from certain staff members, particularly regarding customer interactions and service delays.

Urgent Assistance

Several reviews highlighted the store's ability to provide quick assistance in emergencies, such as replacing lost glasses or fixing frames on the spot.
  • DA
    David Adkins
    6 days ago
    5.0
    Frankie was the best I've had when buying glasses. Top notch! Explained everything in great detail. Great experience!
  • TR
    Tim Rundell
    Jan 3, 2026
    5.0
    I needed replacement glasses quickly. The optometrist and support team fit me in. They gave me perfect prescription and great team there. Need to mention that was over a year ago. I stepped on my glasses and both lens broke out. I called and they said if we can we will fix. They did like new. Awesome staff great tech crew ❤️
  • DM
    Danny Millard
    Jan 2, 2026
    5.0
    Frankie, Dan and one of the other ladies there at this location were amazing! Very kind, courteous quick efficient service! I would absolutely recommend this store to anyone looking to get eye glasses.
  • MP
    Moody Pelican
    Dec 30, 2025
    5.0
    We had a great experience. Selection is huge. Every employee we spoke with was great and seemed to enjoy their work. Dan helped us and his temperament, patience, and interest in ensuring we understood everything as we went along made it an enjoyable experience. We will definitely be repeat customers. Thank you.
  • MG
    Melina Gomez
    Dec 26, 2025
    5.0
    Salem was amazing! I was in and out quick! She made me feel so welcome and very comfortable. I wanted a pair a glasses and she was able to order them for me. Definitely will come back to shop more🥰 can’t wait to get my new glasses.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.