Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
317 reviews
5 stars
299
4 stars
5
3 stars3
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Gwen, Arnisha, and Jaderia.
Mixed Experiences
While many reviews highlighted positive experiences, some customers reported poor service and unprofessional behavior, particularly regarding insurance issues and communication.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting the stylish selection and effective prescriptions.
Efficiency
Several reviews mentioned quick service, from eye exams to frame adjustments, contributing to a positive overall experience.
Welcoming Atmosphere
The store was frequently described as clean and welcoming, with staff making customers feel comfortable during their visits.
- TTTy TylerNov 15, 20255.0Jaderia was extremely professional , patient, and pleasant to work with. Her impeccable knowledge made the experience and my decision simple.
- MPMelissa PeytonNov 8, 20255.0Friendly and helpful
- HTHenry TrotterNov 4, 20255.0Exceptional patience and professionalism with respectful humor. Thanks
- CCCasey COct 13, 20251.0POOR CUSTOMER SERVICE! I just walked out of this place within the last 20-30 minutes because the associate spoke to me in a condescending tone as if I were stupid. I’m usually tolerant at first, but this place is pushy and has ZERO appreciation for building a customer relationship. I say this because this isn’t my first eye exam and purchase at this location. This time around I went in with my wife for us to buy two sets each. This is with or without the 60% off promotion (second pair) that was shared with us today. And to prove my point, all the poor reviews have the same computer generated reply. Not personable at all.
- JJJordon JohnsonOct 2, 20255.0Very professionally team and very friendly. I was lost walking in and they made sure to help me find the correct lens.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Mt Pleasant Towne Centre offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters Mt Pleasant?
The store accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters in Mt Pleasant?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters in Mt Pleasant Towne Centre offer in-store pickup?
Yes, LensCrafters offers in-store pickup for their products.
How can I schedule an eye exam at LensCrafters in Mt Pleasant?
You can schedule an eye exam online via their reservation link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=A557&storeId=10851.
What types of lenses and eyewear brands does LensCrafters offer?
They offer high definition lenses, anti-reflective, polarized, traditional lenses, and eyeglasses including designer brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Are LensCrafters’ facilities accessible for wheelchair users?
Yes, LensCrafters in Mt Pleasant Towne Centre has a wheelchair accessible entrance.
What nearby dining options can I explore around LensCrafters Mt Pleasant?
Nearby you can enjoy dining at Condado Tacos, QDOBA Mexican Eats, Malika Pakistani Chai Canteen, SAVI Cucina e Vino, and Bull & Finch Restaurant & Pub.
Which nearby stores can I visit for children’s clothing and gaming near LensCrafters?
You can visit Calico Closet for children's clothing and GameStop or Mt Pleasant Towne Center - GameStop for video games and entertainment.
Are there wellness or beauty services near LensCrafters in the Mt Pleasant Towne Centre?
Yes, nearby you can find 4Ever Young Anti-Aging Solutions (medical spa), Polish 360 (nail salon), Stella Nova (hair and beauty salon), and Thomas' Barber Shop (hair salon).