Harris Teeter Pharmacy

Reviews

• AC

  Ashley Cornish

  Oct 2, 2025
  1.0
  Customer service here is consistently shocking. I wanted this to work for convenience of location, and I’m REALLY tolerant, but enough is enough. I just called to request a refill, and was told (with major attitude), “I TOLD YOU yesterday the prescription would be ready in 2 days.” I said “ma’am it wasn’t me, I haven’t spoken to anyone.” To which she said “YOU DID, and I TOLD YOU it would be ready in 2 days.” I said “two days works fine, but it was NOT me that you spoke to. Maybe it was my Dr or something, but not me.” And she STILL insisted it was me!!!! I picked up an antibiotic for my child but never spoke to ANYONE about MY refill. I felt SO disrespected and insulted by her acting like I was trying to cheat the system or something. I thought about calling the manager, but that will do nothing. I’ll rather leave this here and move my business, which I should have already done.
• CC

  Chen

  Sep 12, 2025
  1.0
  I have been hanging with this pharmacy for more than ten years, and now it is time to say bye! Should have read all other reviews earlier. The overall review for pharmacy is significantly lower than HT itself. The major issue is the senior Asia lady in the pharmacy. While most of other salespeople are nice and work hard, she is rude and has been struggling with everything/process ever since shown there. You would have to repeat your b day very loud several times to her then she finally got it right, with that she would get her manager to give you the hardest time ever in life…….
• CW

  Carol Watson

  Jan 25, 2024
  1.0
  I went to the Harris Teeter Pharmacy on Hwy 41. I took in a Rx card from a savings program. The Pharmacist on duty was totally clueless. Customer service is poor!! Never again!!
• CC

  Cynthia

  Jun 8, 2021
  1.0
  This pharmacy is in serious need of improvement. My 18 month old son was diagnosed with an ear infection yesterday at 3pm. His pediatrician ordered the RX for amoxicillin antibiotic right in front of me and told me it should be ready for pick it soon. I arrived at the pharmacy to pick it up a little after 6pm. I was told they could not even find my son in the system, which is impossible. I was polite and decided to look into it. By the time I confirmed the RX should in fact be there, the pharmacy closed at 7pm. I called at 9:30am this morning and politely asked if my son's RX was ready. The man on the phone said oh yes, I found it this morning. Come on over and we'll have it ready. I arrived at 10am and the man I spoke to was not there. There was no line and I still had to wait. Finally, the pharmacist came to counter and interrupted me and asked for my son's name, insurance card and birth date. He told me it will be 10 mins. 20 minutes later I arrive at pick up and am ignored for a couple of minutes until I am told by a lady working there that it still has to be mixed. So I had to wait more. I was incredibly patient and polite throughout. My son was in a lot of unnecessary pain last night and I did not sleep well. When I arrived home there was no dispenser in the bag for the RX and this was an infants medication. There was no line, none of the people I interacted with were friendly and no apologies were given. Very unprofessional!

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