Planet Fitness

Reviews

• CL

  Connie Lamothe

  Nov 4, 2025
  1.0
  Not long ago (September) I called and spoke to a person at Planet Fitness Moncks Corner at the front desk. I shared that I wanted to cancel my membership which they said they processed for me. Today (November) I saw that my bank account was charged a $49.00 fee for a PF membership, so I called them. Spoke to Dalton, he was a nice guy and offered to help, but in the end he personally said couldn't do anything to refund me my money. Apparently, in reading other google reviews, it certainly seems that PF has high number of complaints regarding cancellations so they can continue to bill their clients and then tell them there is no way they can be refunded. So not only am I out the $49, I was also charged the $15 for an additional 2/3 months.
• DL

  Denise LeCroy

  Oct 18, 2025
  5.0
  I'm in my 70s and my daughter, in her 40s. We popped into PF to check it out, as she and I had been discussing going to a gym. The employee Noah was so helpful and positive and kind. Because of him, the next day we decided to join. PF, you have a superb employee in Noah.
• MM

  Meg

  Oct 16, 2025
  5.0
  Noah is truly a blessing! I joined PF due to his excellent customer service skills & knowledge! If u want the best experience at MC PF then simply ask for Noah, he'll also brighten your day as well!
• CH

  Carrie Hathaway

  Oct 15, 2025
  5.0
  The new manager is awesome!! He has cleaned the place up and has the staff saying hello and connecting with the members. If you haven’t been in a few weeks, you should, it’s a much better atmosphere and it’s so clean!
• VV

  Vinny0509

  Oct 11, 2025
  3.0
  It's an okay gym. Planet fitness has always gravitated toward the bottom of my preferred gym brands. First time having a membership in a long time. The gym hours are not super ideal other than the middle of the week. I'm sure this is based on foot traffic and paying employees during low hours, but limited availability on the weekend is extremely inconvenient. The cleanliness is fine for the most part no don't see too many overflowing trash bins. People generally pick up after themselves. I do question the showers and how often those are sanitized or even cleaned. It's treasure if you can find a sanitizer bottle like other PF fitness locations that you can use before using the shower. The equipment situation is fine. Would be nice to have some more common (not basic) equipment. It does have a plethora of the basic equipment which is good. Overall I give it a 3 it's not above average (4-5) and now below average (1-2). It's just a normal gym that doesn't really go above and beyond for a planet fitness. I've never had a bad interaction with staff. It's a shame it's pretty much the only gym in MC

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