Medical Services of America, Inc. (MSA) was founded in 1973 and has grown to become one of the nation’s leading privately-owned home healthcare providers. MSA began with a unique concept to become a “Total Home Health Care Provider” and the company’s expansion has been guided with that concept in mind. MSA Healthcare currently offers home health, hospice, home medical equipment, and assisted living with individual offices/agencies located across 13 states: Florida, Georgia, Indiana, Kentucky, Maryland, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Virginia and West Virginia. It is our mission to provide high-quality, comprehensive home healthcare services that support longevity in the patient’s home environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.