Quest Diagnostics

Reviews

• LS

  lois sheldon

  Mar 24, 2026
  5.0
  I was so pleased with the service and the phlebotomist that Drew my blood today at the quest diagnostic. I was nervous. You made me very comfortable. She took care of it quickly and the phlebotomist is Zara. Very kind, very lovely. And the lady at the front desk when I first came in was very pleasant. Very welcoming. Thank you very much for your wonderful service.
• RF

  Ruth Fleenor

  Mar 19, 2026
  5.0
  Very Friendly Staff! I didn't wait long, and check-in process was extremely efficient.
• NW

  natosha whitmore

  Feb 13, 2026
  5.0
  Even though I was a hard stick the phlebotomist took her time and was very sweet even when she had to get help both ladies were awesome
• CC

  Corinne

  Jan 30, 2026
  5.0
  Kelly was absolutely wonderful! I didn’t even feel the needle and she’s so personable. I am extremely pleased with my visit!
• JD

  Jane Doe

  Nov 20, 2025
  1.0
  I arrived for a scheduled 1:00 PM appointment and was not seen until shortly before 3:00 PM. Throughout that time, multiple walk-ins were taken in and out ahead of us with no explanation, no updates, and no sense of order or urgency. The message was clear: patients with appointments were an afterthought. What was most disappointing was the complete absence of basic courtesy. Not a greeting. Not a smile. Not a single acknowledgment of the delay. The atmosphere felt indifferent, almost inconvenienced by the patients who were simply following their assigned schedule. Adding to this, a staff member made an unnecessary joke about the needle prior to my blood draw — an attempt at humor that came across as dismissive and unprofessional in a medical setting. Healthcare is more than a transaction; it’s professionalism, communication, and simple human decency. None were present during this visit. I hope management addresses these issues so future patients experience the level of respect and clarity that should be standard in any medical facility.