Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sierra, Elijah, and Cam for their exceptional service.
Cleanliness
The gym received positive feedback for its cleanliness and well-maintained facilities, with several reviews noting the clean bathrooms and overall environment.
Billing Issues
Multiple customers expressed frustration with the billing process, citing incorrect charges and difficulties in canceling memberships.
Facilities and Equipment
Customers appreciated the variety of equipment and recent upgrades, although some noted limitations in specialty equipment and issues with water pressure.
Overall Experience
Overall, many reviews reflected a positive experience at the gym, with recommendations for others to join, despite some concerns about management and billing.