LensCrafters

4.7
609 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
700 Haywood Rd, Greenville, SC
29607-2725, United States

Hours

Reviews

4.7
609 reviews
5 stars
555
4 stars
18
3 stars
0
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing exceptional customer service experiences.

Product Knowledge

Employees demonstrate a strong understanding of products and options, assisting customers in making informed choices.

Repair Services

Many customers appreciated the quick and free repair services offered, highlighting the store's commitment to customer satisfaction.

Mixed Experiences

While most reviews are positive, there are some negative experiences noted, particularly regarding specific staff interactions and order issues.
  • KH
    Kerry Hughes
    2 days ago
    5.0
    Dr. Gary was fantastic! She was patient, kind, and explained everything in detail. She listened and understood my fears and handled them with ease and grace. Her exam was thorough and efficient. I will return!
  • RL
    R Lomax
    6 days ago
    5.0
    Haywood Mall Greenville SC Fixed my glasses in a hurry and very nice staff Joanne!
  • JR
    JD Redman
    Dec 31, 2025
    5.0
    Rhianna helped me find the best fit and options after reviewing my insurance and needs. She was very helpful and patient as she reviewed the many options available. She clearly cares about customers and ensuring they make the right choice.
  • JH
    Jackie Hagood
    Dec 29, 2025
    5.0
    Very friendly and helpful the moment I walked in. Kara took great care in helping me find the perfect pair of prescription sunglasses for me! Thanks again Kara… Lens Crafters at Haywood Mall you’re very lucky to have her!
  • AS
    Akeem Shelton
    Dec 16, 2025
    5.0
    I had a great experience at this eyeglass store. The two employees who helped me were absolutely exceptional. They were patient, knowledgeable, and took the time to make sure I understood all my options without making me feel rushed. Their customer service went above and beyond, and they made the entire process smooth and stress-free. Because of them, I left feeling confident and satisfied with my purchase. I would definitely recommend this location to anyone looking for great service and professionalism.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.