LensCrafters

4.6
321 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
101 Verdae Blvd, Greenville, SC
29607-3832, United States

Hours

Reviews

4.6
321 reviews
5 stars
283
4 stars
6
3 stars
3
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, with specific mentions of individuals like Angela, Laura, and Elaine.

Wait Times

Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.

Product Quality

Customers expressed mixed feelings about the quality of glasses and lenses, with some satisfied while others reported issues with prescriptions and fitting.

Appointment Experience

While many enjoyed their appointments and the thoroughness of the eye exams, some felt rushed or experienced poor communication during their visits.

Store Environment

The store was generally described as clean and welcoming, contributing positively to the overall customer experience.
  • LF
    Lizbeth Forty
    Nov 9, 2025
    5.0
    Met the most amazing awesome people in the LensCrafters @verdae!! June and I forgot the young lady that also helped me!! Appreciate them dearly !
  • KT
    Kenneth Thompson
    Nov 6, 2025
    1.0
    They are not friendly to walkins had i not been told to come on they'll work me in i would not have gone there. 2 hours of waiting and still didn't see the doctor thar is ridiculous
  • AB
    Addie Buchanan
    Oct 23, 2025
    5.0
    I came in last night with an emergency with my dental loupes that I need for my job and my company said it would take around a week to fix. I came here and was greeted by the kindest lady who fit me into their busy night. The gentleman who was working with her was also so friendly and helpful. They have saved me and I’m so grateful! I wish I could remember their names!
  • TI
    Typhannie Iglesias
    Oct 16, 2025
    5.0
    Svetlana took very good care of self and husband. She explained everything and provided customer service that disappeared in 1990.
  • CM
    Cynthia McClendon
    Oct 10, 2025
    5.0
    The staff in this store are wonderful! You are a priority, recommend you do the online appointment setting, and you are seen quickly.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.