Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
522 reviews
5 stars
478
4 stars
10
3 stars1
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Danielle, Andy, and Crissy.
Mixed Experiences
While many reviews highlighted positive experiences, some customers reported issues with service quality, including high-pressure sales tactics and dissatisfaction with the doctor's office.
Efficiency
Several reviews noted the quick and efficient service during eye exams and glasses selection, contributing to a generally positive shopping experience.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose frames and lenses that suited their needs, with many mentioning the helpfulness of specific employees.
- LCLynn Collins3 days ago5.0Danielle was super helpful n very friendly, made it really easy t get our new glasses. Highly recommend
- TMTammy Smith Mott4 days ago5.0The doctor and staff were great!! Danielle was awesome at helping my husband and I pick out our frames.
- BBBrent BonnoittJan 4, 20264.0Excellent customer service, also the process went fairly quick I was in and out in an hour so all in all I'd recommend this to anybody who needs glasses or contacts and wants friendly service.
- DSDeborah StewartJan 3, 20265.0I had A1 customer service from check in to check out. Everyone was professional and kind. I appreciate the treatment and service provided to me
- TTTamikaDec 31, 20252.0Took my mom to look at frames and understaff as only two people was trying handle multiple walk ins. Then when finally waited on, seem unfamiliar with insurance or how to obtain benefits info when simply could have call vision benefit number on back of card. Then proceed to say since had 2026 on card couldn’t use when was just a renewal card with the same medical # benefits carrying over from 2025. Long story short went to another place and got glasses right after.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer brands for eyeglasses and sunglasses.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in Florence, SC?
LensCrafters is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online at the LensCrafters scheduling link provided or by calling their main phone number at +1 843-664-2000.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for your convenience.
What designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby stores can I visit along with LensCrafters at Magnolia Mall?
Near LensCrafters at Magnolia Mall, you can visit Victoria's Secret & PINK, Bath & Body Works, Best Buy, Claire's, Belk, and Barnes & Noble among others for shopping and dining.
If I'm getting an eye exam at LensCrafters, where can I find spa or beauty services nearby?
Nearby beauty and spa options include New York Nails and Spa, Hair Plus hair salon, and Luxe Eyebrows beauty salon located close to LensCrafters in Magnolia Mall area.
Are there dining options near LensCrafters for after my visit?
Yes, you can enjoy dining nearby at ING Pizza and also visit Tilt Studio Magnolia for entertainment within the Magnolia Mall vicinity.