The Good Feet Store

4.6
497 reviews
the good feet store arch supports

About

Medical Supply StoreProsthetics
The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Columbia store to experience the difference for yourself.

Location

The Good Feet Store
702 Crosshill Rd, Columbia, SC
29205, United States

Hours

Reviews

4.6
497 reviews
5 stars
409
4 stars
26
3 stars
20
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Adam and Leslie, received high praise for their knowledge, professionalism, and attentiveness, creating a welcoming atmosphere.

Product Effectiveness

Many customers reported immediate relief from foot pain and improved comfort after using the products.

Educational Experience

Customers appreciated the detailed explanations and education provided by staff about foot health and the benefits of the products.

Pricing Concerns

Some customers expressed concerns about the high prices of the products, feeling they were not adequately informed about costs upfront.

Personalized Attention

Customers valued the one-on-one consultations and personalized fitting processes that addressed their specific foot issues.
  • TM
    Terence McClain
    6 days ago
    5.0
    Lesley took the time to explain how to properly wear the insoles. Very helpful.
  • MW
    Marie Williams
    6 days ago
    5.0
    My experience with Leslie was awesome . she really took her time and explain and let us try on the different shoes. She customer service and how to treat her customers is outstanding and I will be back and refer others to her thanks.
  • ND
    Nitta Dee
    6 days ago
    5.0
    I went in the store Friday just because I want to see about something different for my feet. The doctor told me about them but I wasn’t sure. Dilip was my salesman and he was awesome. I love we were both from FL and Orlando so we clicked immediately. I was skeptical but because it was him and he was a true Floridian I was going to trust him. When I had hassles with the financing he worked his hardest to help me out so I definitely was going to let him didn’t to make sure no matter what a sale went through. I am faithful in wearing them daily in all my walking. I am soo grateful. When I get ready I will be back to get the other pairs. Plus I am bring my mom in because she has really bad back issues. Guess who we are going to see… DILIP!!!!! he will get big commission. You need to take insurance. I have insurance. If you took insurance the I would have gotten shoes more shoes.
  • RK
    Rashonda Kennedy
    Nov 15, 2025
    5.0
    I really enjoyed my time here today. My feet really feel good now, since I came here today. The team here is really friendly and helpful.
  • JB
    Julia B
    Oct 16, 2025
    1.0
    I went in to see what the product was and potentially purchase, but the end total was WAY higher than anything I could’ve imagined it would have been. Even if the product is great, telling people that 3 shoe insets are worth $1900 with taxes is crazy. I’ve looked into how much orthotics at a podiatrist might cost and it is way less. These are not custom made for your feet, they are just measured and they choose the closest size. I think the business model is a scam. I looked on their website before I went to get a ballpark idea on what the final price would be and in their FAQ section it misleadingly states that $299-599 is the range, but that wasn’t what I was quoted in store. Afterwards I want back to the website and realized it said $299-599 per pair. They did offer a cheaper model after I said the price was way too high and they showed me inserts that I was told only last 1-2 years and those were $600 for 2 pairs. Overall the business model feels very seedy and I was asked to submit a google review before I was even told a final price. Adam who helped me was extremely kind and helpful, I do not blame the individual sales people for what the company is probably pushing them to say and do.

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.