Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
1,020 reviews
5 stars
745
4 stars
152
3 stars
49
2 stars
16
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The facility is consistently reported as clean, with many customers praising the cleanliness of the gym, locker rooms, and bathrooms.
Staff Friendliness
Most reviews highlight the friendly and helpful nature of the staff, creating a welcoming environment for gym-goers.
Equipment Availability
While many customers appreciate the availability of equipment, some express concerns about the need for more benches and the condition of certain machines.
Customer Service Issues
There are several complaints regarding poor customer service experiences, particularly with management and staff being rude or unhelpful.
Temperature Control
Multiple reviews mention issues with temperature control, particularly in the women's locker room, where it is often too cold.
- PPpaul pizzoOct 25, 20255.0A nice planet Fitness location
- LIleon smith IVOct 20, 20255.0Clean and effective.
- HPhope perryOct 17, 20255.0Clean equipment caring and friendly staff it’s like a family their and no judgement 🥰
- BEBarbara EllisOct 16, 20255.0Awsome
- LLLaurenSep 1, 20251.0I do not recommend purchasing a black card membership from this (or probably any Planet Fitness location) if you are doing so to be able to use it at other locations and be able to freeze your membership if you are in a location with no Planet Fitness. I had a membership for a little over 1 1/2 years and while I had no issues using it at other locations, I travel often and needed to freeze it 3 times because there was no Planet Fitness where I was (and would be for an extended period of time, sometimes meaning I would pay $25 a month for no access). EVERY TIME I called this location (you have to contact your "home" location to freeze the account) to freeze my account, I was told I had to do that in person. Well, if I were in Columbia, SC, I wouldn't be freezing my membership, I would be going to the gym, so that logic makes no sense, nor is it true. I finally got it frozen, but not without having to speak to a manager each time. The 4th time I needed to do this, the young man answering the phone was very rude, said it was not in my contract that I could freeze my membership due to there not being a location near me (he said freezing the membership was only for medical reasons or military), and eventually hung up on me. I cancelled my membership at this point, and will not be using Planet Fitness again in the future. Unfortunately, no one at the management or corporate level will care or invest in hiring people to answer their phones that actually know what they're talking about and try to help their members.
Frequently Asked Questions About Planet Fitness
What are the operating hours for Planet Fitness at Columbia (Two Notch at Polo), SC?
Planet Fitness is open 24 hours a day, seven days a week at this location.
Where is Planet Fitness located in Columbia, SC?
Planet Fitness is located at 9714 Two Notch Rd, Columbia, SC 29223, United States.
What type of gym environment does Planet Fitness provide?
Planet Fitness offers a welcoming, Judgement Free Zone® where everyone can build strength at their own pace with best-in-class equipment.
Does Planet Fitness offer a mobile app for workouts and memberships?
Yes, Planet Fitness has a mobile app available for download that offers hundreds of ways to get strong and manage memberships.
What services are available at Planet Fitness Columbia (Two Notch at Polo)?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wifi, Perks like tanning, massage chairs, hydration, total body enhancement, fitness training, and virtual fitness training.
How can I learn more about membership pricing options at Planet Fitness?
You can view membership pricing and plans by visiting Planet Fitness's official membership page or by checking their app on the Apple App Store.
Can I visit other Planet Fitness locations with my membership?
Yes, Planet Fitness has over 2,700 locations and many memberships offer access to multiple clubs, making it convenient when traveling.
What nearby places can I visit before or after my workout at Planet Fitness Columbia?
You can visit CVS Pharmacy for health and convenience needs, Pizza Hut for a meal, or Signature Cuts and IronWorkz Barbershop for grooming services located nearby.
Are there transportation or car rental options near Planet Fitness Columbia?
Yes, nearby options include Enterprise Rent-A-Car and Enterprise Truck Rental to help with vehicle rental needs or transportation to and from the gym.
What medical or healthcare facilities are near Planet Fitness Columbia?
Nearby healthcare options include Wellspring Family Medicine, Alicia S. James, MD, Lexington Family Practice Northeast, and Midlands Orthodontics for medical and dental care.