Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
405 reviews
5 stars
346
4 stars
15
3 stars1
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Thorough Examinations
Customers appreciated the thoroughness of the eye exams, particularly highlighting the detailed explanations provided by the doctors.
Product Selection
The store was noted for its wide variety of eyewear options, with many customers expressing satisfaction with the selection available.
Appointment Issues
Several reviews mentioned problems with appointment scheduling and communication, including issues with receiving timely updates on orders.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions, particularly regarding customer service and order fulfillment.
- JOJim OddoJan 2, 20265.0LensCrafters is the best. Went in on New Year’s Day, and received the best service. You would think that anyone asked to work on a holiday would have a poor attitude, but just the opposite. I have been with LensCrafters for at least 25 years now, and would not consider any other store. Customer service is always great and the lab always comes through by delivering a really good product. I encourage everyone I know who has a need for glasses to visit LensCrafters. 5 stars from me.
- CSChip SearsonDec 30, 20255.0Always helpful and professional staff here in Charleston!
- STSherry TevesNov 22, 20255.0Savannah answered all questions patiently to set up everything. Dr. Arafat was so thorough explaining all options and rationale for each choice to obtain my vision goals. The optician, Charles, who assisted me was patient and helped me make decisions to produce the best outcome. I am so pleased! I can see!!!
- MBMick BradishNov 15, 20255.0Awesome job!
- EHEdie HeringSep 22, 20255.0I was able to get a same-day appointment through their online scheduling. Dr. Arafat was thorough and took his time answering all of my questions and explaining my options. The staff members were very friendly and provided excellent help getting checked in/out and also selecting lenses/frames. The store is HUGE and had a wide variety of glasses to choose from in a variety of price ranges. The whole appointment (with frame selection) took around an hour. I would highly recommend checking them out!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, including Digital Retina Photo which varies by location.
Which designer eyewear brands are available at LensCrafters?
We carry a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept insurance for eye care services?
Yes, we accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What payment options does LensCrafters accept?
We accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
Are contact lens exams different from regular eye exams at LensCrafters?
Yes, a normal eye exam assesses eye health and vision, while a contact lens exam includes additional eye measurements to fit contact lenses properly, involving an extra fee.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the LensCrafters store located?
Our store is located at 975 Savannah Highway, Space 10, in the St Andrews Center, Charleston, SC 29407.
Is LensCrafters accessible for individuals using wheelchairs?
Yes, our store has a wheelchair accessible entrance.
What nearby shopping options are close to LensCrafters?
Near LensCrafters at St Andrews Center, you can visit Stein Mart, Burlington, Dollar Tree, Tuesday Morning, and Five Below for various shopping needs.
What dining options are available near LensCrafters?
You can enjoy meals at nearby restaurants including Jason's Deli, Konnichiwa (a sushi and Japanese restaurant), China Super Buffet, Groucho's Deli, Chipotle Mexican Grill, and Baskin-Robbins for ice cream treats.
What nearby health and wellness services are close to LensCrafters?
Close to LensCrafters, you'll find Charleston Orthodontics, West Ashley dental offices, Massage Envy spa, The Joint Chiropractic, and Orangetheory Fitness for your health and wellness needs.