Kroger Pharmacy

Reviews

• HT

  Hailee Tripke

  Aug 27, 2023
  1.0
  Kroger, I know this review is long, I appreciate you taking the time to read this. The lady working in the Pharmacy named Theresa was extremely rude. I went in with my grandmother to pick up her prescription. It was 12:40 and Theresa said come back in 20 min and it will be ready. We walked around, did a little shopping, came back at 1 and everything was closed. I could see her behind the gate so I said “are y’all closed now?” And she said “closed for lunch, see the signs?” (Obviously annoyed). So I said well you told us to give you 20 min and you didn’t care to say that you’ll be closed in 20 minutes? She got all snappy and said read the signs So basically we left and decided to come back later instead of waiting another 30 min. When we came back and my grandma was picking up her prescription, I said “I don’t see the signs”. Not being rude, just honestly was thinking, I see how I totally missed this because the signs aren’t at the counter. Theresa started to make a scene demonstrating where the signs are and I was like ok ok I hear you. Then she looked at my grandma and said “young people these day, so rude and no respect” Right in front of me to my grandmother, who was also upset she had to come back. Anyway Kroger pharmacy should probably do a little extra training in customer service. Or just being a good person in general. :)
• DK

  D K

  Feb 8, 2022
  1.0
  Worst Pharmacy in town. These so called professionals gave me the wrong prescription and charged me twice as much. When I realized their error, I asked for a refund, at which time they proceeded to blame me for the mix up and refused to give me a refund. The lady working there was very rude and cut off mid sentence. The head pharmacist was an absolute joke, I had to ultimately speak with the store manager in order to get a refund. I spend about $150-$200 a week in groceries at this store, I’ll continue to do so as I do like the store. But it will be any other pharmacy in town moving forward.
• MF

  Megan Ferguson

  Oct 20, 2021
  5.0
  Great costumer service! There was a mix up with where my script was sent and they were super patient while I worked through having it sent again. Thanks for making the process so easy!

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