LensCrafters

4.8
436 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3319 N Main St, Anderson, SC
29621-4113, United States

Hours

Reviews

4.8
436 reviews
5 stars
400
4 stars
9
3 stars
2
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joshua, Denise, and Keith for their exceptional service.

Efficiency

Customers frequently noted the quick service, with many experiences highlighting fast turnaround times for glasses and repairs.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers in selecting the right frames and lenses, and providing clear explanations about options and pricing.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding customer service and billing issues, indicating inconsistency in service quality.
  • RJ
    Ruchika Jain
    2 days ago
    5.0
    Very helpful staff. Patiently helped us choose frames etc. Always very courteous and professional.
  • TM
    Tara Manteghi
    Dec 31, 2025
    5.0
    Aside from the fact that another customer that came in later was helped first by a female employee…the service we received from Keith was top notch! Keith was very friendly and knowledgeable. He was with a customer when we first came in, but made sure to acknowledge us right away and let us know someone would be with us as soon as possible.
  • DN
    Dean Newkirk
    Dec 11, 2025
    5.0
    I had the distinct honor of working with an incredibly kind young man named Joshua C. (with glasses and long hair). He helped me get my prescription sunglasses ordered and was incredibly attentive and helpful in getting the right brand and model of them and all of the correct details. He went above and beyond to help me and his customer service was spectacular. I wish all customer service had employees that were as kind, attentive and helpful as Joshua C. It definitely left a warm experience in my life and I will be back to this particular location for my eyeglasses and sunglasses needs in the future. This location isn’t the closest one to my home in NC but I’d come back here and recommend others to visit this location just to get to work with Joshua C for their prescription eyewear needs. Please keep this guy around, and it is my hope that you, LensCrafters, as a company, would be a tenfold blessing to Joshua, as much as he was an incredible blessing to me! Sincerest blessings and Merry Christmas! New LensCrafters Customer, Dean Newkirk
  • SW
    Sabrina Waters
    Nov 30, 2025
    5.0
    We were in town visiting family when my contact decided to tear away from the main lens and go on a journey on its own.I normally use Americas best but their drs. were not in the office. I called in haste in an effort to try and halt the journey of the wayward portion of my contact and they were quick to say the dr could see me asap. We got situated with a brief amount of paper work and in less than 10 minutes, I was in the chair. With a couple squirts of “locator” drops (to help find the swimming portion of contact that was causing such grief) and a gentle lifting it from my eye, the doctor claimed the victory! Whew! I have to say that this whole experience was actually amazingly smooth and didn’t take hours to receive relief. For which I was immensely thankful! The doctor was very kind, even a bit jovial and I felt like I’d known him a lot longer than 5 minutes! It’s the kind of interaction that makes you think you should change where you see your eye doctor. If I lived in Anderson- LensCrafters would definitely be my new optometrist!
  • IB
    isabella Bishop
    Nov 29, 2025
    5.0
    Svetlana helped fix the arm of my glasses and was so kind while helping! I ended up purchasing a pair of the meta ai sunglasses from her and she was an incredible help! Walked out with the glasses in hand as she helped me pick a newer frame that they had in stock, and fit my face better as well. Thanks LensCrafters and thank you, Svetlana!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.