Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
289 reviews
5 stars
220
4 stars
7
3 stars
5
2 stars
5
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Kyla, Brandee, and Rosina.
Long Wait Times
Several reviews mentioned long wait times for appointments and service, indicating a need for better management of customer flow.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about disorganization, rude staff, and issues with order fulfillment.
Phone Service Issues
Numerous customers reported difficulties in reaching the store by phone, with many calls going unanswered and no callbacks received.
Professionalism of Doctors
Dr. Wu received consistent praise for her thoroughness and care during eye exams, contributing positively to the overall experience.
- TTTzwulf4 days ago5.0Kyla was super helpful with finding frames that look and work best.
- MMMariahDec 29, 20255.0My visit to LensCrafters was such a positive experience thanks to how genuinely kind everyone was. Dr. Wu was incredibly warm, patient, and thorough, and Kyla was just as sweet and welcoming, she was amazing and made the entire process feel easy and stress-free. Their friendliness truly stood out!
- JTJeremy ThomasDec 29, 20251.0Disorganized and pretty rude. A clown show and better options available.
- MIMichell IndriagoDec 27, 20255.0Super helpful staff and very patient! I had a great experience
- AJAkeya JohnsonDec 19, 20255.0I was helped by Kyla at this store. Let me tell you she really went above and beyond helping me. I really appreciate her. If you need glasses this is the girl to go to.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Aiken provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglass brands.
Which vision insurance plans are accepted at LensCrafters Aiken?
Most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters in Aiken?
You can schedule an appointment online using the LensCrafters scheduling link provided on their website or the quick link URL.
What are the store hours for LensCrafters in Aiken?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters Aiken offer in-store pickup for eyewear?
Yes, they offer in-store pickup services for your convenience.
What brands of eyeglasses and wearable technology are available at LensCrafters Aiken?
Brands include Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and Sferoflex, including prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Is LensCrafters in Aiken accessible for individuals requiring a wheelchair?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment options can customers use at LensCrafters Aiken?
Customers can pay using American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, or check.
What nearby fitness centers can I visit before or after my appointment at LensCrafters Aiken?
You can visit nearby gyms such as Club Pilates, Gold's Gym, Max Fitness Aiken, or Safe 2 Swim to complement your health and wellness routine.
What dining options are available near LensCrafters in Aiken?
Nearby dining options include Firehouse Subs, Marble Slab Creamery, Ferrando's Italian Pizzeria, Ferrandos - Whiskey, O'Charley's Restaurant & Bar, and Great American Cookies.
Are there other eyewear or optometry-related stores near LensCrafters in Aiken?
Yes, Sunglass Image Designer Apparel and Wu Family Eye Care are nearby, offering additional eyewear and optometry services.