Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
275 reviews
5 stars
210
4 stars
7
3 stars4
2 stars
5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and attentiveness, particularly highlighting individuals like Rosina, Brandee, and Lisa.
Wait Times
Several reviews mentioned long wait times for appointments and service, with some customers expressing frustration over delays.
Product Quality
Customers generally expressed satisfaction with the quality of glasses and the thoroughness of eye exams, although there were some complaints about incorrect prescriptions.
Communication Issues
Numerous customers reported difficulties with phone communication, including unanswered calls and lack of follow-up on messages.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions with specific staff members and dissatisfaction with service.
- AGAlyssa GrahamNov 17, 20255.0Kyla is the best! I love the fast pace and helped my son get glasses at a good price! My new spot for my whole family!
- AKAlex KinardNov 11, 20255.0Kyla was absolutely amazing. Having someone who helps with determining rather the frames was fitting for me. It definitely helps because this is always the hardest thing for me. Kyla walked me through the whole process of buying and showing me all my options to help my budget. All of the other store employees on the morning of 11/11/25 was pleasure to be around, friendly, and helpful. Great place.
- RHRodrigo HeinleOct 30, 20255.0We appreciated Kyla’s excellent customer service, caring and professional attitude and going the extra mile for my disabled sister. Thank you
- ATAnthony ThranOct 22, 20255.0I had a great experience from the eye exam with Dr. Wu down to my fitting and discussing options. Kyla did a great job from the initial phone call down to the check out. Very thorough and great with covering details… I will definitely be back in 2026 to see a new program they are offering as Kyla covered with me.
- LHLauren HousmanOct 22, 20255.0Jacob took excellent care of me during my recent visit. He made sure I got the frames and lenses that would best fit my needs, and he even checked to see if there were any deals I could take advantage of. He was kind, helpful, and professional!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Aiken provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyeglass brands.
Which vision insurance plans are accepted at LensCrafters Aiken?
Most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters in Aiken?
You can schedule an appointment online using the LensCrafters scheduling link provided on their website or the quick link URL.
What are the store hours for LensCrafters in Aiken?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters Aiken offer in-store pickup for eyewear?
Yes, they offer in-store pickup services for your convenience.
What brands of eyeglasses and wearable technology are available at LensCrafters Aiken?
Brands include Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and Sferoflex, including prescription wearable technology from Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Is LensCrafters in Aiken accessible for individuals requiring a wheelchair?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment options can customers use at LensCrafters Aiken?
Customers can pay using American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, or check.
What nearby fitness centers can I visit before or after my appointment at LensCrafters Aiken?
You can visit nearby gyms such as Club Pilates, Gold's Gym, Max Fitness Aiken, or Safe 2 Swim to complement your health and wellness routine.
What dining options are available near LensCrafters in Aiken?
Nearby dining options include Firehouse Subs, Marble Slab Creamery, Ferrando's Italian Pizzeria, Ferrandos - Whiskey, O'Charley's Restaurant & Bar, and Great American Cookies.
Are there other eyewear or optometry-related stores near LensCrafters in Aiken?
Yes, Sunglass Image Designer Apparel and Wu Family Eye Care are nearby, offering additional eyewear and optometry services.