Mental Health ServiceMental Health ClinicPsychologistPsychotherapy
RICBT Rhode Island, conveniently located in Warwick, RI offers both in-person and virtual mental wellness and behavioral health support to help get you back to feeling your best. Our licensed psychiatrists, nurse practitioners and therapists work with you to help meet your specific needs and goals, at your own pace. RICBT Rhode Island is a part of Optum Behavioral Care.
Right is charging extra unexplained bills over 1.5 years after I stopped going there. When I was a patient they randomly deleted my account so that I had to restart as a new patent and pay the ridiculously high new patient appointment fee TWICE for the same 30 minute appointment I never needed, I just needed my prescriptions filled. Do not use this service, it’s disorganized and when you get someone on the phone tbey can’t help you figure out where the new bills are coming from.
CW
Cory Wollenberg
Aug 28, 2024
1.0
Ricbt will keep randomly charging your account for charges their staff cannot even explain. After the second $450 pull it made out of our account and without any further details from staff it took us having to cancel our card and claim them as fraudulent and am still waiting for our money to be returned. If you are the type of person that can't afford unexpected payments to just randomly draft out of your account please do not use. We are still waiting for an explanation and return of funds...
CF
Christine Dorsi Fitta
Feb 21, 2024
3.0
I am giving RICBT OF RI 3 stars. Dr. Bowary is excellent as is Rosie at the Warwick location, but the wait time to speak with a receptionist is completely unacceptable. The wait time today was over 1 hour. At that point, I had no choice but to leave a message. That is not unusual. All calls for Warwick are made to the main number for RICBT and must be forwarded to the Warwick office. There is a faulty dial by name choice, in that the Warwick office and Dr. Bowary are not listed. You cannot input their names. There is also a complete lack of interdepartmental coordination for services. That is particularly problematic because crucial treatment cannot be obtained. That is completely unacceptable.
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