LensCrafters

4.8
536 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
400 Bald Hill Rd, Warwick, RI
02886-1682, United States

Hours

Reviews

4.8
536 reviews
5 stars
495
4 stars
12
3 stars
3
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mary, Helene, and Kanara.

Product Quality

While most reviews highlighted positive experiences with glasses and repairs, there were some complaints about defective products and poor fitting.

Efficiency

Customers appreciated the quick service and ability to get glasses in a timely manner, although there were a few reports of delays and miscommunication regarding orders.

Store Environment

The store was described as well-designed and inviting, contributing to a positive shopping experience.
  • MZ
    Mike Zoglio
    Jan 3, 2026
    5.0
    People here at the Warwick Mall are amazing I thought my glasses were destroyed they fixed them in minutes thank you very much even though I had the insurance didn't need to use it thank you very much and please praise all the folks here at the Warwick Mall thank you
  • MC
    Michaela Colapietro
    Jan 2, 2026
    5.0
    The staff were very knowledgeable and supportive.
  • DS
    Donna Stewart
    Dec 31, 2025
    5.0
    Very helpful people!
  • FF
    Fran
    Dec 29, 2025
    5.0
    Louis was very pleasant and knowledgeable. Great member and asset to your staff. He didn’t make me feel like he was pushing me into a hard-sell. He acknowledged and understood my financial situation and helped me make a decision that would both help me get the best item for my eyesight and my wallet. Great experience.
  • SP
    Steve P
    Dec 9, 2025
    5.0
    The salesperson Helene at the Warwick Mall store was outstanding. With the patience of a saint, she worked with me finding the best deal on frames and lenses with my insurance plan and a coupon I had, and I was very pleased with my final price. She was very particular in taking measurements for the frames and displayed confidence, experience and professionalism as we selected the lens options, including referencing my prior purchases in the system. A great experience thanks to Helene. I'll be back to this well designed and inviting store with a lot of smiling faces and helpful associates.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.