Planet Fitness

4.2
692 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
387 W Fountain St, Providence, RI
02903, United States

Hours

Reviews

4.2
692 reviews
5 stars
435
4 stars
105
3 stars
57
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted unsanitary conditions in the bathrooms and locker rooms, with reports of unpleasant odors and lack of regular cleaning.

Staff Performance

Feedback on staff was mixed; while some customers praised friendly and helpful staff, others reported rudeness and poor customer service.

Equipment Maintenance

Several customers noted that many machines were out of order or poorly maintained, leading to frustration during workouts.

Cancellation Difficulties

Numerous reviews expressed dissatisfaction with the cancellation process, citing complications and unresponsive staff.

Crowded Environment

Many customers mentioned that the gym often feels overcrowded, especially during peak hours, making it difficult to access equipment.
  • DD
    Destiny
    Nov 14, 2025
    5.0
    Renovations really took this gym to the next level with the backroom mirror, smith machines, resistance bands, medicine balls, etc. Staff are fun and helpful, and the bathroom/locker room is much nicer than when I first started coming here. It Does get quite busy but it has everything you need once you find your timing window
  • XX
    Xxx Xxx
    Oct 17, 2025
    3.0
    When do you guys open back up again
  • NC
    Neo Clan
    Oct 16, 2025
    5.0
    when will you guys reopen
  • LL
    Longinus Ahanotu (LA)
    Sep 19, 2025
    1.0
    Update your google account! This place is temporarily closed for construction
  • MS
    Max Schmidhauser
    Sep 13, 2025
    1.0
    It’s small, they don’t have a lot of equipment and the squat racks and benches always seem occupied. Not many employees and the bathrooms reek of vape. The way they do billing is intentionally designed to screw you over

Frequently Asked Questions About Planet Fitness

What is Planet Fitness's mission and what kind of environment do they provide?

Planet Fitness believes We’re All Strong On This Planet™ and provides a welcoming Judgement Free Zone® space for everyone to build strength at their own pace with best-in-class equipment.

Where is the Planet Fitness gym located in Providence, RI?

The Planet Fitness gym is located at 387 W Fountain St, Providence, RI, 02903, USA.