LensCrafters

4.8
881 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
70 Providence Pl, Providence, RI
02903-1747, United States

Hours

Reviews

4.8
881 reviews
5 stars
826
4 stars
20
3 stars
5
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Elena and Chelsea.

Service Quality

Overall, customers reported excellent service experiences, including quick repairs and personalized assistance in selecting glasses.

Mixed Experiences

While most reviews were positive, there were a few complaints about poor service and long wait times for glasses.

Professionalism

Customers appreciated the professionalism of the staff, particularly in handling prescriptions and providing knowledgeable advice.

Atmosphere

The store was described as welcoming and pleasant, although some reviews noted a lack of attentiveness from certain staff members.
  • CR
    Chris Reynolds
    Nov 14, 2025
    5.0
    I was very pleased with the customer service I received from Elana. She was professional, knowledgeable and engaging! .
  • KM
    Kartikey Mishra
    Nov 9, 2025
    5.0
    Elena is super efficient and helpful, she walked me through various options. Overall highly recommended place for your vision needs.
  • CA
    Cesar F Arredondo Arredondo
    Nov 7, 2025
    5.0
    Muy buenos y amables
  • SF
    Shannon Flynn
    Oct 22, 2025
    5.0
    Chelsea was amazing, helped me every step of the way. Very friendly and attentive, will be returning to the business. Excellent service!
  • JM
    Jonathan Murphy
    Oct 10, 2025
    5.0
    Absolutely great experience, the doctor is very knowledgeable, kind, understanding and truly cares, the staff is equally great

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.