Comfort Dental

4.5
734 reviews

About

Cosmetic DentistryDentistDental HygienistDental LaboratoryOral SurgeryOrthodonticsTeeth Whitening Service
At Comfort Dental in Providence, RI, we provide high-quality dental care for patients of all ages in a modern, welcoming environment. Our services include preventative, cosmetic, and restorative dentistry. Led by Top Dentist 2023, Dr. Carmen Sanchez—an Invisalign® Diamond Plus provider with 25+ years of experience—we’re a top choice for Invisalign in Providence. Whether you need routine care or a full smile makeover, our team is dedicated to your comfort and oral health. Book your appointment today!

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Onsite servicesAvailable
  • Free street parkingAvailable

Location

Comfort Dental
1482 Broad St, Providence, RI
02905, United States

Hours

Reviews

4.5
734 reviews
5 stars
633
4 stars
18
3 stars
5
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Lizbeth, Dr. Sanchez, and Dr. Kaplan.

Customer Experience

Overall, customers reported positive experiences, highlighting the welcoming atmosphere, cleanliness, and comfort of the office.

Scheduling Issues

Several reviews noted problems with scheduling and appointment confirmations, leading to frustration among some patients.

Treatment Concerns

A few customers expressed dissatisfaction with treatment outcomes, including aggressive sales tactics for additional services and concerns about the quality of dental work.
  • RV
    Rosanyoli Veras
    Jan 3, 2026
    5.0
    Excelente trabajo! Muy amable ! Grax por su atención! A Lisbeth, Gameee ♥️
  • CT
    Claribel Toribio
    Dec 18, 2025
    5.0
    Great office !!wonderful staff!special thank you to Shelly and Lizbeth for all the orientation about dental treatment and finance options,Dr.Carmen you has a Extreanmly upscale office and you are a best Dentist.
  • MV
    Manuel Valles
    Dec 16, 2025
    5.0
    My Dental office for years!!all staff are very friendly,professional and courtesy it’s there priority.Dr Sanchez always go over and very clear about my dental work .Thank you comfort Dental and all staff.thabk Lith and Rossi for all the assistance.
  • RR
    Ryan
    Dec 9, 2025
    1.0
    I went to Comfort Dental after a bad experience at another dentist who tried to convince me I had a cavity I didn’t. Unfortunately, this place gave me the same vibe. I booked my appointment through their AI system, which was fine, but then the office called a few days before to move the time. I was supposed to get a cleaning and consultation, so I adjusted and went in. The hygienist was great — super kind and said my teeth looked excellent. She mentioned one tiny cavity and some gaps from not wearing my retainers, plus that they offer Invisalign. All good. But then I learned the doctor wasn’t even in the office that day, so I had to schedule another appointment just to get the exam and filling. Fast-forward a week: I arrived after confirming through their text system, only to be told my appointment was actually for the following week and the system “messed up.” Second scheduling issue in a row. I finally went back the next week. The hygienist barely spoke two words and didn’t explain anything, then started taking photos even though I had X-rays done already. The doctor came in, glanced at my teeth for maybe two seconds, and suddenly I “needed” a root canal, a filling, and Invisalign. This was shocking considering the hygienist two weeks earlier said nothing close to that. The doctor immediately launched into a sales pitch — Invisalign, promos, lines of credit, monthly payments, the whole thing — without letting me speak. Before I could respond, they walked me to an office and asked for my ID. I assumed they were checking insurance, but I watched them pull up a banking site and start applying for a credit card I never agreed to. The entire thing felt incredibly pushy. I finally spoke up and said I wasn’t moving forward with Invisalign or any financing. Their tone changed instantly. They asked if I wanted to do the root canal (which magically became a crown) and filling “today.” I agreed to the filling since insurance covers it, but they came back and said never mind — they wanted me to come back after verifying insurance. My wife and I work in insurance. We know exactly what our plan covers. This just felt like they were trying to overcharge the insurance and get me into a line of credit for their kickbacks. Overall, I will not be returning. Between the scheduling issues, the aggressive Invisalign push, and the doctor’s attitude after I declined, the whole place felt shady. The fact that the doctor also runs a lip injection “beauty bar” next door and keeps a Peloton in the exam room says it all. Something is off here, and honestly, the RI State Board should take a look.
  • RH
    Rene Hartman
    Dec 6, 2025
    1.0
    My son went in to have a root canal. The doc saw a small infection but continued with the procedure. Had crown put on right after. Everything looked great but 2 days later he woke up to his whole left side of his face swollen and pain has not gone away. Called on call to have someone contact us. Messages left back and forth with service that his situation was worsening with absolutely no call back with them putting it in as serious to reply to us. Spending my Saturday night in the hospital ER and staff here shaking their heads. They took one look at his face and rushed us right in. An abscess was seen and seeing pediatric tooth doctor. If they called back he could have been prescribed an antibiotic and most likely this would have been avoided. Shame on them!!! Never will I have anyone I know go to this place ! So unprofessional and unnecessary this all was.

Frequently Asked Questions About Comfort Dental

What types of dental services does Comfort Dental in Providence offer?

Comfort Dental provides a range of dental services including preventative, cosmetic, and restorative dentistry such as Invisalign, dental implants, teeth whitening, root canals, wisdom teeth removal, and more.

Who leads the dental team at Comfort Dental and what are their qualifications?

The dental team is led by Dr. Carmen Sanchez, a Top Dentist 2023 and an Invisalign Diamond Plus provider with over 25 years of experience.