At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
While many customers praised the staff for being friendly and helpful, there were also complaints about rudeness and unprofessional behavior from some employees.
Cleanliness
The gym received mixed reviews on cleanliness; some customers found it clean and well-maintained, while others reported dirty bathrooms and unkempt areas.
Equipment Issues
Several reviews mentioned that some gym equipment was broken or in need of repair, including massage chairs and water bottle filters.
Operating Hours
Many customers expressed a desire for extended operating hours, particularly on weekends, as the current closing times were seen as inconvenient.
Customer Service
There were positive mentions of customer service experiences, particularly with staff who were attentive and willing to assist, but also negative experiences regarding membership cancellation processes.
VV
Victor
Nov 15, 2025
1.0
I wanted to try a massage machine before signing up for the Black Card. Unfortunately, I was a guest and the employee demanded that the person who signed me in stay with me in the same room; his attitude was so serious and off-putting.
You genuinely lost a Black Card sale. Horrible policy.
JK
Jorge Katia
Oct 31, 2025
5.0
Excelente higiene y tiene todas las máquinas ideales para rutinas completas
AC
Alexandra Cardin
Oct 1, 2025
2.0
Terrible manager, extremely rude and unhelpful when I tried to upgrade my membership. He told me all he could do was delete it and I said well ok then do that and Ill start over. He did that then walked away and I talked to another staff person who was super helpful and told me that it was unnecessary to cancel my membership and that they could in fact upgrade it for me.
Other than that, the gym is clean and the other staff are very friendly.
AL
Archeline Louis
Sep 20, 2025
5.0
My favorite place
EB
Erin Burr
Aug 31, 2025
5.0
I love the staff. They are bright, cheery, and they set the "you got this" tone when I don't feel like starting at 5:30am! Bathroom is clean, guests are respectful. I can spend hours in there and feel like it's only been an hour. That's a good sign..I love all of you.
What are the regular operating hours of Planet Fitness in Pawtucket (Ann Mary St), RI?
Planet Fitness is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.
Are there any special holiday hours I should be aware of at this Planet Fitness location?
Yes, Planet Fitness has adjusted holiday hours, such as opening from 5:00 AM to 12:00 PM on November 27, 2025, and other varied hours on holidays like Christmas Eve and New Year's Day.
Where is Planet Fitness located in Pawtucket?
Planet Fitness is located at 50 Ann Mary St, Pawtucket, RI 02860, United States.
What kind of services does Planet Fitness offer at the Pawtucket location?
They offer a variety of services including Classic Access, Mobile App, Classic Wifi, tanning, massage chairs, hydro massage, fitness training, virtual fitness training, and member perks.
How can I find pricing information or memberships for this Planet Fitness?
You can find membership pricing and details by visiting their memberships page at https://www.planetfitness.com/gym-memberships or by downloading the Planet Fitness app.
Is the Planet Fitness in Pawtucket a Judgement Free Zone® for all fitness levels?
Yes, Planet Fitness provides a welcoming Judgement Free Zone® where all members can build strength at their own pace regardless of their fitness goals or routines.
What nearby places can I visit before or after my workout at Planet Fitness?
Nearby you can visit health-focused spots like Nuts 'N More Health Food Store and The Healthy Spot smoothie bar or relax at Majestic Nails beauty salon.
Are there any nearby dining options close to the Planet Fitness at Ann Mary St?
Yes, there are nearby restaurants including Pho Horn's Vietnamese restaurant, Chili's Grill & Bar, and It's Just Wings for convenient dining options before or after your workout.
What shopping options are available near the Planet Fitness Pawtucket gym?
You can shop at Ocean State Job Lot discount store, Rainbow Shops clothing store, and Snipes USA sportswear store, all conveniently close by for your shopping needs.
How can I contact the Planet Fitness location on Ann Mary Street?
You can reach Planet Fitness at Pawtucket (Ann Mary St) by phone at +1 401-475-5244.