At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is consistently reported as clean, with many customers praising the staff for their efforts in maintaining cleanliness.
Staff Attitude
While many reviews highlight friendly and helpful staff, there are significant complaints about rude management and poor customer service experiences.
Equipment Issues
Several customers noted that machines are often broken and not repaired in a timely manner, leading to frustration.
Customer Service
Mixed feedback on customer service; while some staff members are praised for their friendliness, others, particularly in management, received criticism for being unprofessional.
Atmosphere
The gym is described as having a friendly and welcoming atmosphere, making it suitable for both beginners and regular gym-goers.
AT
angela torez
6 days ago
2.0
was okay, workers were judgy and kinda rude. “no judgement zone” but the second i walked in i felt like i was being judged.
TA
Theresa Archambault
Oct 5, 2025
4.0
Im still learning about this gym.
LM
Lois Myers
Sep 18, 2025
5.0
Great staff
KD
Kyle Doire
Sep 10, 2025
1.0
I had been going to this gym for a few weeks and really enjoyed it at first—great people and a great atmosphere. Unfortunately, my experience yesterday completely changed my opinion. I brought my daughter with me so she could sit and do her homework while I worked out. I wasn’t aware that children must be at least 13 (she’s 11), and I understand rules are rules—that part wasn’t the problem.
The issue was how the manager handled the situation. She was extremely rude, very dismissive, and essentially kicked us out in a snotty manner. When I later called to cancel my membership, she was just as rude, she told me I had to come in to cancel, and then hung up on me.
I then called the corporate number I found online. They were polite and helpful, explained that someone would reach out in 3–4 days, and even assisted me in canceling my membership online—something the local manager failed to mention.
I will not return to Planet Fitness. Maybe other locations are better, but the North Smithfield, RI location needs its management seriously reevaluated.
HB
Hugo van Beurden
Sep 4, 2025
5.0
Big gym with all equipment you can think off. Very clean, not busy.
What are the regular opening hours for Planet Fitness in North Smithfield, RI?
Planet Fitness in North Smithfield is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday, and 7:00 AM to 7:00 PM on Saturday and Sunday.
Are there any special holiday hours for Planet Fitness?
Yes, the gym has adjusted hours on holidays, such as opening 5:00 AM to 12:00 PM on Nov 27 and 5:00 AM to 9:00 PM on Dec 26. Check the website for specific holiday schedules.
What amenities and services does Planet Fitness North Smithfield offer?
The facility offers Classic Access, mobile app support, free In-Club Fitness Training, tanning salon, massage chairs, hydro massage, personal training, and more amenities designed for a welcoming experience.
How can I access membership pricing or sign up at Planet Fitness?
You can view membership pricing and sign up online at https://www.planetfitness.com/gym-memberships or download their mobile app for convenient management.
Is the gym located in a convenient area with nearby eateries?
Yes, nearby eateries include Dunkin' and Denny's, great spots to get a coffee or meal before or after your workout at Planet Fitness.
Are there any health-related services near Planet Fitness?
Nearby health services include Aspen Dental, Motto Clear Aligners, MinuteClinic medical center, and BHealthy Primary Care and Beauty, convenient for comprehensive wellness in one area.
Can I find automotive services close to Planet Fitness?
Yes, Firestone Complete Auto Care is nearby, offering tire and automotive repair services if you need vehicle maintenance during your visit.
What is the address and contact number for Planet Fitness in North Smithfield?
Planet Fitness is located at 16 Dowling Village Blvd, North Smithfield, RI 02896. You can contact them at +1 401-526-0220.
What is the philosophy behind Planet Fitness' workout environment?
Planet Fitness fosters a Judgement Free Zone® where everyone can work out at their own pace, emphasizing strength and inclusivity regardless of individual fitness goals.
How can I engage with Planet Fitness when I'm not at the gym?
You can use the Planet Fitness mobile app, available on both iOS and Android, to access workouts and manage your membership from anywhere.