Planet Fitness

4.4
346 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1493 Hartford Ave, Johnston, RI
02919, United States

Hours

Reviews

4.4
346 reviews
5 stars
242
4 stars
51
3 stars
17
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Membership Issues

Customers expressed frustration with the difficulty of canceling memberships and ongoing charges despite not using the gym.

Cleanliness

Many reviews highlighted the cleanliness of the facility, including bathrooms and equipment.

Staff Performance

While some staff members were praised for being friendly and helpful, others were criticized for unprofessional behavior and lack of assistance.

Equipment Availability

Several customers noted issues with broken machines and a lack of certain popular equipment.

Atmosphere

The gym is generally described as a welcoming and friendly environment, suitable for beginners.
  • MA
    Matt Andrade
    3 days ago
    5.0
    This place rocks!
  • JY
    John Young
    Oct 17, 2025
    1.0
    Planet Fitness is a scam. So let's say you want to stop going, but can't get into the store anymore for 1 reason or another. IT IS NOT POSSIBLE FOR YOU TO CANCEL YOUR MEMBERSHIP. YOU CANT CANCEL YOUR MEMBERSHIP AT ANY PF THAN THE ONE YOU SIGN UP IN. So let's say you don't pay your monthly payments for 4 months, so you owe a balance now. Here is month 5 and you think they would have gotten the hint ? NOPE STILL CONTINUES TO CHARGE UNTIL YOU PHYSICALLY GO IN AND CANCEL. They proceed to STILL charge your account after 5 months of not paying it NEVER gets cancelled and you can not simply block a reoccurring payment. Straight scam. You would think it would stop like a CC bill you haven't paid in 5 months, but nah not this place. Damn PF you must really need that money that badly huh? Atleast it wasn't for the full amount and just 1 month, you can have it
  • VA
    Victor Arroyo
    Sep 12, 2025
    5.0
    Great place to work out friendly staff, clean facility lot of machines to choose whatever work out you want to do. But my favor part of al, they have a clean bathrooms n very bright gym to workout come on down and check it out and enjoy your work out. Like I always said is not for your looks is for your health.
  • KS
    Kyle Schwartz
    Aug 26, 2025
    5.0
    Good value for the price. I just wish the hours were a bit later, and a sauna would make a great addition.
  • PP
    Pat
    Jul 15, 2025
    1.0
    High school kids go for free in the summer and there’s now always kids hanging out in the locker room. I got my credit cards stolen last night. I should’ve know better and locked them up but never had an issue so I didn’t. Be careful Edit: in response to Planet Fitness, why don’t you speak to your manager and have him clear out the locker room instead of letting it be a summer hangout?

Frequently Asked Questions About Planet Fitness

What is Planet Fitness and what makes it unique?

Planet Fitness is a gym with 2,700+ locations offering a welcoming gym environment called the Judgement Free Zone® where members with diverse goals can build strength at their own pace.

Where is Planet Fitness located in Johnston, RI?

Planet Fitness is located at 1493 Hartford Ave, Johnston, RI 02919, USA.