Business Details
About
Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.7
269 reviews
5 stars
240
4 stars
6
3 stars4
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being knowledgeable and helpful, while others were criticized for being unresponsive or dismissive.
Staff Knowledge
Many customers highlighted the staff's expertise and ability to explain products and processes clearly, particularly praising individuals like Angela, Michaela, and Jill.
Product Pricing
Customers expressed concerns about the high cost of products, with some feeling pressured to buy and others questioning the value for money.
Overall Experience
Several customers reported positive experiences, noting improvements in foot pain and overall satisfaction with the service received.
Wait Times
Some customers experienced long wait times or felt that the store was understaffed, leading to frustration during their visits.
- EBEka BURGESSNov 15, 20255.0Went to the Good Fret Store in Cranston, RI. We had Jill as our rep. She is knowledgeable, professional and has been very helpful in assisting us finding the right soles. I’d recommend this store and also Jill for future reference. Five stars all around!
- LMLisa MendozaOct 24, 20251.0Just went to this location and left without anyone to assist me. The woman at the front told me to sit down to wait. I could see one other employee already assisting a couple so I asked the woman up front if I should come back and make an appointment because I see only one worker. She told me that there were two and she could help me in 15 minutes! 15 Minutes! She did not want to be disturbed from making signs and would rather not assist me. Maybe, The Good Feet Store should stop spending so much money with television ads and focus on training and adding more staff to their locations? Disappointed with the lack of customer service.
- JLJean LoganOct 18, 20255.0Had a great first impression of the Good Feet store. Jennifer waited on me. She was great and took a lot of time with me. So appreciated
- TWTom WestgateSep 29, 20255.0I got my good feet supports a year ago and they needed to be looked at. I met with Jill at the Cranston store and she helped me out big time. I feel like I’m ready for the next chapter and continue with my improvement.
- PPPedro PichardoSep 13, 20251.0I visited the store for the first time, hoping to get some help. Before I even made it inside, a representative came out and told me they weren’t a shoe store but sold plantar support products costing over $1,600 (they repeated the price twice). It felt like they assumed I couldn’t afford it. I tried to explain my situation, but I didn’t feel very welcome. This was a disappointing experience, and I won’t be returning.
Frequently Asked Questions About The Good Feet Store
How are Good Feet Arch Supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
Do you sell anything other than arch supports in your stores?
Yes, we also carry shoes, cushions, and other foot-care accessories to accompany our Arch Support Systems.
Do I need to figure out which model and size will fit me?
No, you don’t. An Arch Support Specialist, who is trained in fitting Good Feet Arch Supports will do all of the fitting for you.
How do I get my free fitting and test walk?
It’s simple. Just stop by any Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Does insurance cover arch supports?
The Good Feet Store is not a medical provider. Good Feet stores do not diagnose, prescribe, fill prescriptions, or accept or process insurance claims. However, Good Feet Arch Supports are often eligible for reimbursement with an FSA or HSA. Customers who believe arch supports may be covered under specific plans or policies should contact their plan administrator for information regarding current coverage.
What is your return policy?
Please refer to your locally owned and operated Good Feet Store for more details on the store’s return policy.
Is it normal to feel minor muscle ache or discomfort when adjusting into the arch supports?
During your break-in period, you may feel some minor muscle aches or discomforts; however, if you experience prolonged discomfort, stop wearing the supports and contact your Good Feet Arch Support Specialist, an adjustment may be needed. If you experience pain that causes concern, stop wearing the arch supports and contact your doctor.
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
What makes Good Feet Arch Supports different from regular insoles or inserts?
Good Feet Arch Supports are designed to provide firm yet flexible support to correct poor foot biomechanics, offering long-term pain relief.
Do you sell products other than arch supports at The Good Feet Store in Cranston?
Yes, besides arch supports, we offer shoes, cushions, and other foot-care accessories.
How can I get a free fitting and test walk at The Good Feet Store?
Simply stop by any Good Feet Store; no appointment is necessary but can be scheduled if preferred.
Does insurance cover arch supports purchased at The Good Feet Store?
The store does not process insurance claims, but arch supports may be eligible for reimbursement with an FSA or HSA. Contact your plan administrator for details.
What is the return policy at the locally owned Good Feet Store in Cranston?
Please contact the Cranston Good Feet Store directly for details about their return policy.
Will I experience discomfort when first wearing arch supports?
Minor muscle aches or discomfort during break-in is normal; prolonged pain should prompt you to stop using them and consult your specialist or doctor.
Can I take my arch supports home the same day as purchase?
Yes, the store stocks a full inventory for immediate wear home, available for ages 6 and up.
What are the store hours for The Good Feet Store in Cranston?
The store is open Monday through Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM.
How can nearby places like Pure Barre benefit me when visiting The Good Feet Store?
After your fitting at The Good Feet Store, you can visit Pure Barre nearby to engage in low-impact exercise that complements foot support and overall foot health.
Are there any nearby healthcare providers where I can seek complementary foot or eye care?
Yes, nearby providers include Koch Lasik and Aesthetics for eye care and Elite Physical Therapy for physical therapy services, which can complement your foot care journey.
Can I visit other nearby points of interest like restaurants or shops during my visit to The Good Feet Store?
Certainly! Nearby options include Bonefish Grill for seafood dining and Alex and Ani for jewelry shopping, perfect for rounding out your visit to the area.