LensCrafters

4.8
758 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7077 Newman Blvd, Ville Lasalle, QC
H8N 1X1, Canada

Hours

Reviews

4.8
758 reviews
5 stars
711
4 stars
18
3 stars
1
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Jeff, Mina, and Caroline for their exceptional service.

Repair Services

Customers appreciated the quick and free repair services offered for glasses, often highlighting the efficiency and kindness of the staff during these interactions.

Mixed Experiences

While many reviews were positive, some customers reported issues with incorrect prescriptions and dissatisfaction with the handling of their orders, indicating inconsistency in service quality.

Product Selection

The store was noted for having a wide variety of stylish frames and competitive pricing, which customers found appealing.
  • AA
    Amina Ahmad
    Dec 26, 2025
    5.0
    I just fixed my glasses and that took me a few minutes, and it was for free. So very recommend. Thanks for great service.
  • SS
    Sidhu sidhu
    Dec 26, 2025
    5.0
    Very nice people they do really good job best service Mohotee and Jeff
  • DB
    Diljeet Brar
    Dec 26, 2025
    5.0
    Mohoti and kunti both are very cooperative and helpful nature and done a excellent job on my googles
  • AU
    A. U.
    Dec 11, 2025
    2.0
    This is my first time writing a review. 5 years ago I came to your place for my eye exam, I brought my eye glasses and sun glasses with prescription. When I tried, I couldn't see well. They told me its normal that my eyes will get used to it in the next few weeks. I went home, waited for those weeks but still no changes. I decided to stop using them, lost my money. I went to a different place, got another prescription with both eye and sun glasses too. Their prescription was great. This time I decided to give it another try. I went there, did my exam with a different Optometrist, their service was good, went to choose my eye and sun glasses again, after spending 2hrs with a nice man, he then told me, oops the sun glasses you wanted is not included in the black Friday deal. I had to spend another time trying for a different Sun glasses, I told him give me a few min to think about it I will be back. I went out for a few min and came back in, the guy told me oops we thought you won't come back! We had to start over looking for my eye glasses. putting it in the system,.... So I decided to just take my eye glasses. A few days later, they called me to pic them up. when I received them, they had wrong prescription again😔!! Am waiting for them to hopefully correct it but am also sitting here with my old Ray Ban sun glasses that I can't use because of that wrong prescription they gave me😔.
  • NB
    Nicolas Binette
    Dec 5, 2025
    5.0
    Merci Jeff pour ton service et surtout de ta patience à mon égard. Je n'ai pas été un client facile, j'ai changé plusieurs fois d'idées et malgré tout j'ai eu droit à un service courtois et professionnel de la part de Jeff et de l'équipe. Je n'hésiterai pas à vous recommander.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.