LensCrafters

4.8
750 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7077 Newman Blvd, Ville Lasalle, QC
H8N 1X1, Canada

Hours

Reviews

4.8
750 reviews
5 stars
704
4 stars
18
3 stars
1
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their excellent, friendly, and professional service, particularly highlighting individuals like Kevork, Mina, and Caroline.

Repair Services

Customers appreciated the quick and free repair services offered for glasses, with several mentioning positive experiences with repairs.

Pricing Issues

Some customers expressed dissatisfaction with unexpected charges related to eye exams and warranty plans, feeling misled about costs.

Product Selection

The store was noted for having a wide variety of stylish frames and options, with many customers satisfied with their purchases.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences, particularly regarding service inconsistencies and issues with prescriptions.
  • DD
    Daph
    Nov 16, 2025
    5.0
    Jeff et Manuel ont fait un excellent travail! Je recommande fortement ce magasin!
  • TF
    Tony Fasulo
    Nov 13, 2025
    1.0
    Crap service, I ordered my prescription glasses 3 weeks ago, and now they’re telling me they can’t find my order that they will have to reorder them, unsatisfied with their service
  • JN
    Julian Nemeth
    Nov 10, 2025
    5.0
    Excellent service, great communication, and trustworthy . Recommend.
  • KS
    Kaijin San
    Nov 9, 2025
    5.0
    Le soutient à lunette au niveau du nez s'est brisé en allant chez ma mère un dimanche. Ce n'est pas mon opticien habituel car je n'habite pas Montréal. Je suis allée les voir pour arranger ça. Il n'ya pas beaucoup d'opticien sont ouvert le dimanche mais eu oui. Ce fût une expérience très agréable! Personnel super sympatique. Ils m'ont réparé ça en moins de 5 minutes gratuitement avec le sourire. Coussinets presque identique à ceux que j'avais... Ils ont même l'air de meilleurs qualité 😂 Merci encore.
  • MF
    Maria Fajardo
    Nov 3, 2025
    5.0
    I had such a great experience at LensCrafters! My glasses were a bit bent, and Jeff kindly offered to repair them, completely free of charge. He was super sweet and professional, and the work he did was so clean that my glasses look brand new again. It’s rare to meet someone so helpful and genuine. Thank you, Jeff, for your amazing service!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.