About
Eye Care CenterCorrective Lenses StoreEyeglass RepairProtective EyewearSunglasses Store
At Antoine Laoun located at 6028 Jean-Talon E, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Your St Leonard Antoine Laoun continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and more. At Antoine Laoun all prescriptions are welcome! Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to Antoine Laoun in most states.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
371 reviews
5 stars
342
4 stars
8
3 stars2
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting Bruna, Mary, and Linda for their exceptional service.
Service Delays
Several reviews mentioned significant delays in receiving orders, particularly for contact lenses, leading to frustration among customers.
Long-term Loyalty
Many customers expressed long-term loyalty to the business, citing positive experiences over many years, although some noted a decline in service quality since a change in ownership.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers select appropriate frames and lenses, which contributed to positive shopping experiences.
Communication Issues
Customers reported difficulties in reaching the business by phone, with many voicing frustration over unreturned calls and poor communication regarding appointments.
- NLNick LoffredaNov 14, 20255.0Exceptional service from Bruna! Great selection.
- MCMario ConteNov 8, 20251.0⭐ To avoid at all costs. Bring your money elsewhere. My wife has been a loyal client of Antoine Laoun for over 40 years, and I’ve personally worn glasses since the age of 3 — needless to say, we’ve been faithful and valuable customers for decades. Recently, I decided to purchase a new pair of glasses at their Jean-Talon location, where I was warmly greeted by Bruna. She was friendly and confident, assuring me that Antoine Laoun offered better quality and service than large retailers like Costco. Trusting her words, I spent nearly $1,000 on a pair of glasses. Unfortunately, what followed has been a series of ongoing frustrations. For the past few months, I have had to return almost every week for adjustments. Each visit is time-consuming, parking is limited, and frankly, it’s exhausting. During my most recent visit, I expressed — politely and professionally — my dissatisfaction with the repeated issues. To my complete disbelief, their optician Sami Harb responded with shocking rudeness and arrogance. While I spoke calmly, he stood in front of me, pointing at me and speaking in a condescending tone. Nearby clients looked on in disbelief, and even his own colleagues seemed embarrassed by his behavior. When I later asked the assistant manager for the gentleman’s name, he himself approached, wrote his full name (Sami Harb) on a piece of paper, and told me: “If you’re not happy, don’t come back.” That, in a nutshell, is Antoine Laoun Jean-Talon in 2025. After four decades of loyalty and countless dollars spent, I can confidently say: take your business elsewhere. You’ll likely find better service, better professionalism — and perhaps even be offered a coffee for your trouble.
- SNSarah NOct 27, 20255.0Staff was very helpful, and they have a good selection
- MLMaud LassondeOct 10, 20251.0Je suis cliente chez Antoine Laoun à la succursale sur Jean-Talon depuis 10 ans et + et depuis les dernières années, le service s'est énormément détérioré. Chaque fois que je commande une paire de verres de contact, la commande prend des semaines ou des mois à arriver (i.e. perte de la prescription, envoi à la mauvaise succursale, mauvaise commande, reçoivent juste la paire d'un côté d'oeil et non l'autre, erreur de prescription, etc.). Les suivis ne se font pas, trop d'intervenants sont impliqués dans les dossiers et on dirait que personne ne se parle à l'interne. Au final, c'est le patient qui en paie le prix avec une attente démesurée, une vision non-corrigée pendant des mois, de l'énergie consacrée à des appels multiples qui ne font pas avancer le dossier ni ne corrigent la situation, etc. Le service est incroyablement mauvais, je déconseille à quiconque de faire affaire avec cette entreprise et surtout cette succursale.
- PPPaul POct 9, 20255.0Excellent service Chez Laoun Jean-Talon. Conseils de Pro de la part de Sami, et un traitement administratif de première classe de Bruna, le tout dans la bonne humeur et avec fous rires. Une belle équipe qu’il me fera plaisir de retrouver. Paul
Frequently Asked Questions About Antoine Laoun
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
How do I know if my child needs glasses?
An eye exam by an optometrist is the best way to determine if your child needs glasses. Signs include sitting close to the TV, squinting, light sensitivity, and avoiding visual tasks like reading.
Is a contact lens exam different from a regular eye exam?
Yes, a contact lens exam includes detailed measurements for fitting lenses, and there is an additional fee. A comprehensive eye exam checks overall eye health and vision.
What is the difference between an eye exam and a vision screening?
Eye exams by optometrists detect vision and health issues comprehensively, while vision screenings are less thorough and may miss important problems.
Why should I get an annual eye exam?
Annual exams detect vision changes, eye health issues, and even general health problems like diabetes and high blood pressure early, allowing timely treatment.
What should I bring to my eye exam at Antoine Laoun?
Bring your vision and medical insurance info, current glasses, sunglasses, contact lenses, and any questions you have for the optometrist.
What brands of eyewear are available at Antoine Laoun?
We offer handmade frames and lenses from top brands like Ray-Ban, Coach, Oakley, Gucci, Prada, Michael Kors, Versace, and many more.
What are Antoine Laoun's service hours?
We are open Monday to Wednesday 9:30 AM to 6:00 PM, Thursday and Friday 9:30 AM to 7:00 PM, Saturday 10:00 AM to 3:00 PM, and closed Sundays.
Is Antoine Laoun wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
Which nearby places can I visit around Antoine Laoun?
Nearby you'll find LensCrafters for additional eyewear options, Banque Nationale for banking needs, and Le Baron Royal Ammi, an Italian restaurant and concert venue for dining and entertainment.
How can nearby transit or landmarks help me find Antoine Laoun?
Our store is located at 6028 Jean-Talon E in St Leonard, near landmarks like Complexe le Baron, a well-known property management and historical building, which can assist in locating us easily.