Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,267 reviews
5 stars
1,210
4 stars
20
3 stars7
2 stars5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their friendliness, patience, and helpfulness, with specific mentions of employees like Mina and Niloufar providing exceptional service.
Repair Services
Many reviews highlighted the quick and free repair services offered, with customers expressing gratitude for the efficient handling of their glasses repairs.
Mixed Experiences
While most feedback was positive, there were notable complaints about rude behavior from some staff members, particularly regarding a specific incident involving Mina.
Product Selection
Customers appreciated the wide selection of glasses and frames available, often mentioning the good deals and promotions.
- LTLeandro Tomaro4 days ago5.0Mina fixed my glasses and was very professional. Quick, efficient, and great service overall.
- KCK C4 days ago5.0Mina was very professional courteous and amazing at his job!
- TRThomas Roberts4 days ago5.0Always great customer service at Lenscrafters! Mina fixed my glasses for free and was very helpful.
- FLFrédéric LéveilléeDec 25, 20255.0Le personnel est très courtois, poli et tolérant envers mes enfants quelque peu excités. Bien sûr, le choix de lunettes est excellent.
- SHSami HFDec 1, 20251.0The tall bald Indian employee reminded me exactly why I avoid shopping in stores. I called ahead to ask about the Ray-Ban Meta glasses and was ready to spend $450–$700 I specifically asked if they had the transition lenses model, and he said yes. I even asked him to set them aside for me, and he said “no problem.” When I arrived, no one greeted me. The same employee was extremely rude, and after I told him which model I came for, he suddenly said they had to be ordered. When I explained that I came all the way because he told me they were set aside, he started backtracking and making up excuses. An absolute joke of a customer experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
How can I schedule an eye exam at LensCrafters Point-Claire?
You can schedule an eye exam online using the LensCrafters scheduling link provided on their website.
What insurance plans does LensCrafters accept for eye care services?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada among others.
What are the store hours of LensCrafters in Point-Claire?
LensCrafters is open Monday to Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 9:00 to 17:00, and Sunday from 10:00 to 17:00.
Which payment methods are accepted at LensCrafters Point-Claire?
LensCrafters accepts payment via American Express, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup service for customers.
Are LensCrafters premises wheelchair accessible?
Yes, LensCrafters features a wheelchair-accessible entrance for customers.
What nearby coffee shops can I visit before or after my appointment at LensCrafters?
You can visit Java U, a nearby coffee shop and cafe, conveniently located close to LensCrafters.
What electronics stores are located near LensCrafters in Point-Claire?
Nearby electronics stores include The Source, Best Buy Québec, and Mobilinq Pointe-Claire which you can explore when visiting the area.
Are there dining options close to LensCrafters where I can grab a meal?
Yes, nearby dining options include Sarab (Lebanese restaurant), Restaurant Boustan, A&W Canada, Subway, and Mr.Pretzels Canada for a variety of food choices.