Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
775 reviews
5 stars
728
4 stars
12
3 stars4
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, professionalism, and attentiveness, with many customers highlighting exceptional service from specific employees like Rafik, Karen, and Nicole.
Repairs and Adjustments
Customers appreciated the quick and free repairs and adjustments offered, often without prior purchase from the store, showcasing a commitment to customer satisfaction.
Product Selection
The store was noted for its wide selection of frames and lenses, with many customers expressing satisfaction with the quality and variety available.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding service quality and handling of specific issues, indicating inconsistency in customer experiences.
Overall Satisfaction
The majority of customers expressed high levels of satisfaction and loyalty, with many stating they would return for future purchases and recommend the store to others.
- SDShant DermesrobianNov 13, 20255.0Very good experience ! Professional team with a very skilled store manager! Their warranty is a very interesting one too that's worth it
- PBPatrice BeaudoinNov 8, 20255.0Excellent service and professionalism
- MMMike MartinNov 7, 20255.0Very friendly and super helpful. They take the time to listen and do everything in their power to get you exactly what you need.
- MLMartin LevesqueNov 6, 20251.0Toujours un service courtois et sympathique. Toutefois, nous avons toujours été servi par Nicole!!! Absente depuis plus d’un mois, d’autres opticiennes ont ajusté mes lunettes. 3 visites depuis 4 semaines, et chaque visite est un éternel recommencement!!! Vraiment déçu, quelqu’un chez vous allez me répondre franchement, Nicole sera-t’elle absente indéfiniment? Je vais aller voir un autre opticien pour commander de nouvelles lunettes, malgré que les miennes n’ont pas un an d’usure.
- FMFabrice MouchelOct 28, 20255.0Merci à Karen pour avoir reparé ma paire de lunette J'arrivais lundi de France, j'avais cassé mes lunettes avant de prendre l'avion et je ne repart que le weekend prochain. En quelques minutes, Karen les a réparés avec le sourire. Merci
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Laval offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What are the business hours for LensCrafters at 3003 Boul. Le Carrefour?
LensCrafters is open Monday and Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.
Does LensCrafters accept vision insurance and which ones?
Yes, LensCrafters direct bills to most insurance plans including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more.
Can I purchase eyeglasses and sunglasses from LensCrafters Laval?
Yes, LensCrafters offers eyeglasses, sunglasses, frames, and various types of lenses like High Definition, Anti-reflective, Polarized, and traditional lenses.
How can I schedule an eye exam at LensCrafters Laval?
You can schedule an eye exam online through their reservation URL: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0931&storeId=10852&cid=yext_gmb_lc_0931
Is there in-store pickup available at LensCrafters?
Yes, LensCrafters offers in-store pickup service for your convenience.
What brands of eyewear are available at LensCrafters in Laval?
LensCrafters carries designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo Ralph Lauren, Prada, Tiffany & Co., Tory Burch, Versace, and Vogue.
Are there other stores near LensCrafters where I can shop for fashion and accessories?
Yes, nearby stores include Roots, BOSS Store, Marciano, and Victoria's Secret for clothing and fashion accessories, as well as Stuart Weitzman and Skechers for shoes.
What nearby amenities can I visit after my appointment at LensCrafters Laval?
You can visit nearby places such as the Carrefour Laval shopping center, La Cage sports bar, Pharmaprix pharmacy, and Laura Secord chocolatier for a variety of shopping and dining options.
Is there an ATM nearby LensCrafters for convenience?
Yes, there is an RBC Royal Bank ATM close to LensCrafters for any banking needs while you shop or visit.