LensCrafters

4.8
792 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3003 Boul. Le Carrefour, Laval, QC
H7T 1C7, Canada

Hours

Reviews

4.8
792 reviews
5 stars
742
4 stars
12
3 stars
4
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive service provided by staff members, particularly highlighting individuals like Rafik, Karen, and Latifa.

Repair Services

Many reviews noted the quick and free repair services offered, with staff going above and beyond to assist customers with their glasses, regardless of where they were originally purchased.

Product Selection

The store was commended for its wide selection of stylish frames and quality lenses, making it a preferred choice for customers looking for variety.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, suggesting that the store's prices were higher compared to competitors, despite the quality of service.
  • FF
    farhood
    Dec 30, 2025
    5.0
    Friendly service.. I happen to pass by on Boxing Day specially.. I needed my frame to be readjusted.. And Karen , took the time to help me.. even tho I dident buy them there..
  • IS
    Isabelle Sauvé
    Dec 27, 2025
    5.0
    C'est rafraîchissant d'aller à un endroit où toutes les belles montures de marque sont regroupées. De plus, les employés connaissent très bien leur travail et arrivent à nous aider dans notre choix de monture. Les mesures ont été prises deux fois plutôt qu'une, preuve du professionnalisme de la jeune employée. Je recommande grandement cet endroit!
  • AM
    Aziz Maazoun
    Dec 26, 2025
    5.0
    Very professional, and helpful. Karen was very patient and helped me to fix my glasses .
  • OD
    omar dia
    Dec 18, 2025
    5.0
    Excellent service clientèle. Ouverture et courtoisie à l'accueil. toujours à l'écoute des besoins du client . Merci beaucoup à Latifa , Mélina et Hamid.
  • PC
    Parminder Chahal
    Dec 16, 2025
    5.0
    My eye exams were done very professionally with patience, detailed explanation and recommendations. I was fully satisfied Dr Pamela Giancola and the staff. The selection of glasses (frame and lenses) was also made easy by wonderful suggestions. Thanks.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.