Antoine Laoun

4.6
177 reviews

About

Eye Care CenterCorrective Lenses StoreEyeglass RepairProtective EyewearSunglasses Store
At Antoine Laoun located at 7999 Galaries D'Anjou Blvd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Your Anjou Antoine Laoun continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and more. At Antoine Laoun all prescriptions are welcome! Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to Antoine Laoun in most states.

Details

  • Wheelchair accessible entranceAvailable

Location

Antoine Laoun
7999 Galaries D'Anjou Blvd, Anjou, QC
H1M1W9, Canada

Hours

Reviews

4.6
177 reviews
5 stars
157
4 stars
3
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their professionalism, friendliness, and willingness to help.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, noting a wide selection of stylish frames.

Follow-Up Issues

Several reviews mentioned poor follow-up and communication regarding repairs and orders, leading to customer frustration.

Technical Difficulties

Some customers reported issues with payment systems and technical problems during their visits, which affected their overall experience.

Mixed Experiences

While many had positive experiences, a few customers reported dissatisfaction with service quality and management responses.
  • TM
    T Marz
    Nov 5, 2025
    5.0
    Amazing service and very affordable and good quality glasses, ask for Carmel and Ana, they are the best
  • DD
    DiegoblingV1
    Oct 30, 2025
    5.0
    I love lunettes
  • MH
    Maya Haddad
    Oct 30, 2025
    1.0
    I purchased a pair of glasses on September 21. About a week later, the infinity sign on the side broke. I was out of the country at the time, and upon my return, I contacted the store on Sunday, October 26. The gentleman I spoke with accessed my account and confirmed my purchase date. He assured me there was no problem and that they would check whether the glasses are available in-store or needed to be ordered. He also mentioned that the optometrist would contact me on Tuesday. I informed him that I would be traveling soon, and he said we could discuss the matter further once I received the call. However, today—Thursday, October 30—I still haven’t received any follow-up. When I contacted the store again, the first thing I was told was that I hadn’t purchased a protection plan, which was never offered to me at the time of purchase. I asked to speak with a manager, but after being placed on hold, the same person returned and identified herself as the assistant manager. She refused my request to speak with someone higher and directed me to a website to complete a form instead. I have never experienced such poor service, especially when purchasing what is supposed to be a pair of high-quality glasses. I had previously dealt with this store, and my past experience was entirely different. It has now been a month, and the team seems disorganized and indifferent to customer concerns. Unfortunately, I will not be returning as a customer, nor will I be recommending this store to anyone I know.
  • CN
    Cesthetique Ng
    Oct 11, 2025
    5.0
    J’ai reçu un excellent service ! Il y a énormément de choix de montures, et l’optométriste est vraiment compétente. Elle prend le temps d’expliquer chaque détail, et j’ai même pu voir les photos de mes yeux et de mes nerfs optiques. Tout est clair et bien expliqué. Je recommande fortement cette lunetterie !
  • AA
    Arantxa
    Sep 13, 2025
    1.0
    Cliente fidèle de cette lunetterie, je suis très déçue de ma dernière expérience. Lors de la cueillette de mes lunettes, le terminal Interac ne fonctionnait pas. J’ai dû aller chercher ma carte American Express, mais en revenant, on m’a dit qu’il manquait des chiffres et que ce n’était pas possible de payer. On m’a ensuite suggéré de revenir une autre journée, ce qui était très frustrant car j’avais organisé mon horaire pour passer. Je comprends que des problèmes techniques puissent arriver, mais la façon dont la situation a été gérée n’a pas été professionnelle. J’aurais apprécié une solution plus rapide ou au moins un meilleur suivi sur place. J’espère que le problème sera corrigé pour éviter ce genre de situation à l’avenir.

Frequently Asked Questions About Antoine Laoun

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.