LensCrafters

4.9
2632 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2899 Whiteford Rd, York, PA
17402-8914, United States

Hours

Reviews

4.9
2,632 reviews
5 stars
2,523
4 stars
72
3 stars
9
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, with many customers praising their patience and willingness to assist.

Efficiency

Customers frequently mention quick service and fast resolutions to their needs, including same-day appointments and quick adjustments.

Product Quality

The quality of glasses and lenses is highly regarded, with many customers expressing satisfaction with their purchases and the clarity of the lenses.

Mixed Experiences

While many reviews are positive, there are some complaints about specific staff interactions and issues with service, indicating inconsistency in customer experiences.

Professionalism

The staff is noted for their professionalism and expertise, contributing to a comfortable and informative experience for customers.
  • RC
    Richard Cotton
    Nov 15, 2025
    5.0
    Ernie and Dana took my broken glasses and ten minutes later they came back with them repaired.
  • LL
    Luiza
    Nov 12, 2025
    5.0
    They did an amazing job with my eyeglasses. I highly recommend it!!! 👏🏼👏🏼
  • IA
    Ivy Alderton
    Nov 9, 2025
    5.0
    I had such a great experience at LensCrafters in York, PA! From the moment I walked in, the staff was welcoming and helpful. A special shoutout to Todd, the optician who helped me—he was fantastic! Todd took the time to really listen to what I needed and walked me through all of my options without ever making me feel rushed or overwhelmed. He explained the different lenses, coatings, and frame styles in a way that made sense, and even made the whole process fun! His personality, patience, and genuine interest in helping me find the perfect pair of glasses made all the difference. I left feeling confident in my choice and actually excited to wear my new glasses—which has never happened before. If you’re looking for a place that combines professionalism, knowledge, and great customer service, I highly recommend this LensCrafters location. Ask for Scott — he’s the best! 👓✨
  • MP
    Marilyn Pacheco
    Nov 5, 2025
    5.0
    Dana the best staff in York gallery mall in lens crafters , very polite. And friendly.
  • KK
    Kristin
    Oct 15, 2025
    5.0
    Love this place! Everybody is so friendly and happy to help.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.