LensCrafters

4.9
2639 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2899 Whiteford Rd, York, PA
17402-8914, United States

Hours

Reviews

4.9
2,639 reviews
5 stars
2,530
4 stars
72
3 stars
9
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and accommodating, with many customers highlighting specific employees like Dana and Todd for their exceptional service.

Efficiency

Customers appreciate the quick service, with many noting fast repairs and the ability to get glasses in a timely manner.

Product Knowledge

Staff members are recognized for their expertise in eyewear, providing thorough explanations and guidance on lenses and frames.

Mixed Experiences

While many reviews are positive, there are some complaints regarding specific staff interactions and issues with orders, indicating inconsistency in service quality.
  • CC
    Craig Cooper
    1 day ago
    5.0
    I got for the first time, prescription and glasses at the Veterans administration. The prescription was wrong, so I ended up at Lens Crafters
  • CM
    Charles Motley
    3 days ago
    5.0
    My experience at LensCrafters was awesome. Dana, the Assistant Manager was very professional and supportive.
  • AR
    Alice Reed
    Dec 27, 2025
    5.0
    Ernie was amazing and Dr. Goldberg was super nice. I'm glad I scheduled with them . I will be going back.
  • KB
    kennedy brianna
    Nov 18, 2025
    5.0
    Dana was a huge help with my safety glasses for work. I definitely recommend coming here and seeing her
  • IA
    Ivy Alderton
    Nov 9, 2025
    5.0
    I had such a great experience at LensCrafters in York, PA! From the moment I walked in, the staff was welcoming and helpful. A special shoutout to Todd, the optician who helped me—he was fantastic! Todd took the time to really listen to what I needed and walked me through all of my options without ever making me feel rushed or overwhelmed. He explained the different lenses, coatings, and frame styles in a way that made sense, and even made the whole process fun! His personality, patience, and genuine interest in helping me find the perfect pair of glasses made all the difference. I left feeling confident in my choice and actually excited to wear my new glasses—which has never happened before. If you’re looking for a place that combines professionalism, knowledge, and great customer service, I highly recommend this LensCrafters location. Ask for Scott — he’s the best! 👓✨

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.