Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
133 reviews
5 stars
104
4 stars
9
3 stars0
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kate, Dan, and Kristin for their exceptional service.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about rude staff and poor service, particularly regarding specific employees and handling of appointments.
Product Availability
Several customers expressed frustration with issues related to product availability, including incorrect orders and delays in receiving glasses.
Store Environment
The store was frequently described as clean and well-organized, with a good selection of frames, contributing to a positive shopping experience.
Professionalism
Most reviews indicated that the eye exams were thorough and professional, with many customers appreciating the efficiency and care taken during their visits.
- RERoberto ErvenNov 13, 20251.0I was there in May of 2025 all went well at first except the trouble with the part of the eye exam that included the prizums. When I arrived to pick up my glasses they had the wrong number at the lab for the prizums. Had to come back again to find that they corrected the problem at the lab but the prizums were still off. I was understandably frustrated and ask the manager girl why they can't go on my old glasses prizum numbers that were good. She started getting rood with me to the point where I was almost in tears. Now this is November of 2025 and I still have no glasses and out 500 some dollars and scared to death to go back to resolve the issue. I had no intentions to upset the manager girl but felt mistreated as a coustomer. I was just frustrated and have developed caderacks this is a very unpleasant issue and nothing has been done since May.
- JBJenny BisonoOct 8, 20255.0I had such a wonderful experience at this LensCrafters location! The staff were incredibly kind and patient, which made my first in-office/telehealth visit so smooth. The doctor conducted my exam virtually, and I was pleasantly surprised by how seamless and thorough the process was. I was also really impressed with the frame selection and found a beautiful pair of Coach glasses at a great price. On top of that, I loved having the option to pay with Klarna, which made the purchase even more convenient. Overall, it was a great experience from start to finish, and I will definitely be coming back!
- DRDominick RaimatoSep 6, 20255.0Really went above and beyond for me when I was stranded without glasses and contacts. Thank you so much for helping me out!
- SASarah ArencibiaSep 2, 20255.0Kate, your store manager, is an astounding manager and saleswoman. It was my first time ever shopping for glasses and I was beyond nervous, and she made shopping for glasses such an enjoyable, fun experience. She really took the time to listen and hear what I needed out of my first pair and got me excited about wearing them, something I never thought I'd say. She is an invaluable addition to your store and if there are promotions available, she's the first person I'd give one. She could run the company if given the opportunity. 10/10 would come back again from another state just for her.
- GRGladys RosarioAug 31, 20255.0Great experience. They took my concerns seriously and helped ease them. After the exam, Kate helped me pick the perfect pair of glasses. She helped ease my anxiety with good conversation and lots of recomendations which I really appreciated. I will definitely continue to come here ^-^
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at the Wyomissing Berkshire Mall location?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the store hours for LensCrafters at 1665 State Hill Rd, Wyomissing?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for the Wyomissing LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' website using their scheduling link specific for the Wyomissing location.
What brands of eyewear are available at LensCrafters in Wyomissing?
LensCrafters carries a wide range of designer brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, Dolce & Gabbana, and more.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services so you can collect your eyewear conveniently at their Wyomissing location.
What nearby stores can I visit at the Berkshire Mall along with LensCrafters?
Nearby, you can visit stores such as Bon-Ton (department and shoe store), Aéropostale (clothing), Journeys (shoes and clothing), and Bath & Body Works (cosmetics and beauty supplies). These offer a variety of shopping experiences before or after your visit to LensCrafters.
Are there any dining options near LensCrafters at Berkshire Mall?
Yes, nearby dining options include Ray's 1 Pizza for casual dining, Dairy Queen for ice cream treats, Chick-fil-A for quick fast food, and Pita Pit for sandwiches. These are convenient spots to grab a meal or snack during your shopping trip.
What entertainment options are available near LensCrafters in Berkshire Mall?
The Challenge Arcade, located nearby, offers video games and arcade entertainment, providing fun for visitors of all ages during a day at the mall.
How accessible is the LensCrafters location in Wyomissing?
The LensCrafters location in Wyomissing has a wheelchair accessible entrance and accepts multiple forms of payment including debit and credit cards, cash, and mobile payment options like Apple Pay and Android Pay.