Pearle Vision

4.3
226 reviews
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Business Details

2600 Willow Street, Willow Street, PA
17584, United States
(717) 947-4843
https://www.pearlevision.com/pv-us/stores/pa/willow-street/8915/?cid=Yext_8915
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About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Willow Street provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Pearle Vision
2600 Willow Street, Willow Street, PA
17584, United States

Hours

Reviews

4.3
226 reviews
5 stars
181
4 stars
7
3 stars
2
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Doctor's Expertise

Dr. Skolnick is consistently praised for his thoroughness, professionalism, and ability to explain procedures clearly, making patients feel comfortable and well-informed.

Staff Performance

While many reviews commend the staff for being friendly and helpful, there are notable complaints about disorganization and unprofessional behavior, particularly in handling prescriptions and glasses orders.

Customer Service Issues

Several customers reported significant delays and frustrations in receiving their glasses, with some expressing dissatisfaction over communication and follow-up from the staff.

Overall Experience

Many customers had positive experiences with the eye exams and the doctor's care, but there are serious concerns regarding the efficiency and reliability of the service related to eyewear orders.
  • LC
    Lucinda Cartwright
    6 days ago
    5.0
    Very nice . And was quite thorough in the exam
  • EL
    Eric Lucas
    Dec 12, 2025
    5.0
    Dr Skolnick is highly thorough and detail oriented, yet very pleasant and professional. On multiple occasions he has taken time to explain things.
  • RR
    Rachel Ryan
    Dec 5, 2025
    5.0
    With my new contact prescription I am seeing better now than I have in 20 years, day and nighttime. Thank you Dr. Skolnick!
  • TR
    Tim Roth
    Nov 29, 2025
    5.0
    Dr. Skolnick was great. We joked around, yet he explained all of the steps and procedures very carefully. He took the extra time to address some issues that I have in my left eye. The front of house was also great. I was able to get new lenses while keeping my old frames (which are still in fine shape), saving me $. All of these folks made the visit MUCH BETTER than my previous experience there. I am grateful.
  • ZT
    Zachary Trimble
    Nov 3, 2025
    1.0
    If I could leave a review with negative stars, I would. Between the doctor and the unorganized, unprofessional and lazy staff, this is the worst eye doctor/eyewear store I’ve ever dealt with. T doctor was down right rude and very unprofessional during my eye visit. I was told when I ordered my glasses that my insurance covered everything so I said go ahead. Never received a call in the two weeks they said it would take to get my glasses so I called and they were never ordered. But it turns out, now it’s going to be over $400 for the same glasses that were covered less than a month before. I should have walked away but went ahead and ordered them. I have prescription safety glasses for work so I had the glasses for approximately 6 months but after about 2 months of wear time the lenses started to fail(separate/crack in the upper corners), replacement lenses were ordered and installed but when I was given my glasses back, the left lens was scratched(the guy that replaced them acted like he didn’t notice it at first but they were so smudged up when he gave them back, which I believe he tried to do to cover up the damaged lens….or was just too lazy to wipe them off before giving them to me), he then ordered a 3rd set and they don’t fit but was told since it’s now over a year, they can’t reorder so I am just supposed to deal with lenses that are loose in the frame. Save yourself a ton of trouble and stay as far away from this place as possible! Would love to post a video of how loose the lenses are they told me I have to deal with but I’ll include the pictures of the scratched replacement lens, the vast difference in thickness between the 2nd and 3rd replacement set and the 2nd lens that failed. I have had multiple other sets of Ray-Ban frames and only one other issue with lenses, years ago that was warrantied with zero issues.
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Frequently Asked Questions About Pearle Vision

What types of eye care services does Pearle Vision in Willow Street offer?

Pearle Vision provides eye examinations, including optomap retinal exams and digital retinal photos (varies by location), as well as prescription eyewear and designer frames.

What are the operating hours of Pearle Vision in Willow Street?

Pearle Vision is open Monday, Tuesday, and Saturday from 9:00 AM to 4:00 PM; Wednesday, Thursday, and Friday from 9:00 AM to 6:00 PM; and is closed on Sundays.