Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.6
324 reviews
5 stars
280
4 stars
17
3 stars3
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Mixed reviews on staff behavior; some customers praised friendly service while others reported rudeness and unprofessionalism.
Cleanliness
Overall, the gym is frequently noted for its cleanliness and well-maintained facilities.
Equipment Availability
Many customers appreciate the availability of machines, though some expressed a desire for more equipment.
Operating Hours
Several complaints about inconsistent opening times, particularly for early morning hours.
Customer Service
Customer service experiences vary; while some found staff helpful, others reported poor responses to concerns.
- MEmontaha emadOct 17, 20254.0Love the place and staff is friendly. I wish if they would add more machines. Some machines there’s only one of it!!. Also the hours very bad hope they make it 24/7
- RRRayaan RabbaniSep 7, 20251.0I’ve been a long-time member at Planet Fitness and usually go with my dad, who has also been a member for quite a while. Recently, my membership expired just a few days ago and I wasn’t aware. When we came in, my dad politely asked if I could join him for just one day while we got the membership sorted out. Unfortunately, the employee named Mike was extremely rude and disrespectful in handling the situation. I completely understand that rules are rules, but there is no excuse for treating loyal members without basic courtesy or respect. I also had to sit outside and wait for my dad for over an hour. This experience left me very disappointed and makes me question how much Planet Fitness values the people who have supported them for years.
- RARaza AliSep 7, 20251.0I have been a regular planet fitness member at this location and always have been abiding by the policies and rules which can be seconded by the employees who have been there regularly. Today Sunday I went to the gym and my 13 yrs old son accompanied me who has been also regular coming to gym with me as he has free membership pass by his school Today there was an employee named Mike whom I have never seen ever since I joined this club My Son’s gym pass had expired few days ago and we weren’t aware of it till today I told him that he accompanied me from home to gym and weren’t aware of his pass expiration and if he could just allow him today only to come with me . This Guy was very rude and demeaning saying that it is policy that he can’t go and either you pay $20 for a day or upgrade your pass or he just wait outside . Playing in the name of policy and being racist and demeaning is easy for such ppl . I requested him a couple of times and then I just made my son wait outside who is just a young kid I have never ever had any such experience in the past with employees here and all have always been very respectful and nice except this guy Mike ! Being planet fitness member I would request the management and admin that such ppl should not be behind the desk dealing with members.
- ASAndreas sawickyAug 11, 20251.0Again this morning employees did not open up on time at 5am. This is a massive inconvenience for people who wake up at 4:30am to workout before work. This has happened more than 5 times since I began going to this gym at 5am. I enjoy PF, however I’m looking into other gyms now because of the regularity with this issue. Please fix this.
- JCJennifer CruzAug 11, 20251.0The 5am employees NEVER show up to open on time.. i’ll be cancelling my membership if this happens again. My time is valuable and I don’t have time to sit outside of a PF for 45 mins waiting for it to open at 5am with 10 other gym goers.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Willow Grove, PA?
Planet Fitness in Willow Grove, PA is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday, and 7:00 AM to 7:00 PM on Saturdays and Sundays.
Where is Planet Fitness located in Willow Grove?
Planet Fitness is located at 2534 Moreland Ave, Willow Grove, PA 19090, USA.
Does Planet Fitness offer any mobile applications for workouts?
Yes, Planet Fitness offers a mobile app for hundreds of ways to get strong, available on both iOS and Android platforms.
What kind of environment can members expect at Planet Fitness?
Members can expect a welcoming and inclusive space known as the Judgement Free Zone®, where everyone can build strength at their own pace.
What services are offered at Planet Fitness in Willow Grove?
Services include Classic Access, Mobile App support, free In-Club Fitness Training, Wifi, Perks, Guest privileges, Tanning Salon, Massage Chairs, HydroMassage, Total Body Enhancement, Half-Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
When was the Planet Fitness location in Willow Grove established?
The Willow Grove Planet Fitness location was established in 2020.
What are the holiday hours for Planet Fitness in Willow Grove?
Holiday hours vary; for example, on November 26, it is open 5:00 AM to 9:00 PM, and on January 1, it is open 7:00 AM to 10:00 PM. Other holidays have specific variations.
Are there any nearby places customers can visit before or after their workout at Planet Fitness?
Nearby places include Dollar Tree for shopping, Citibank for banking needs, and restaurants like Sbarro and Lasaka for dining options, making it convenient to combine fitness with errands and meals.
How can the nearby DICK'S Sporting Goods store be useful for Planet Fitness members?
DICK'S Sporting Goods nearby offers outdoor gear and sportswear, providing Planet Fitness members an opportunity to shop for quality athletic equipment and apparel either before or after their workouts.
Is there a place to relax near Planet Fitness in Willow Grove?
Yes, Desired Silhouette Day Spa is nearby, offering spa services for relaxation which members can enjoy to complement their fitness routine.