Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
91 reviews
5 stars
78
4 stars1
3 stars
2
2 stars1
1 star
9
- SFSophia FalcianiNov 9, 20255.0This was my first eye exam ever and Dr. Patel was amazing. He was very informative and helped me answer any questions I had! The girls at the front were also super friendly and accommodating. Highly recommend!
- SHSimonia HarrisonOct 29, 20255.0My salesperson was Indya. She was the BEST! Very fast and efficient. Thanks for the great service!
- SSSalvador SalazarJul 19, 20251.0On Wednesday, July 16th, 2025, I went to get my lenses replaced and was assisted by the store manager (I believe his name was Francisco). While changing the lenses, he used excessive force on the frames and also applied heat, which caused cracks to form around the lens area. When I pointed out that my frames were not in that condition when I handed them over, he insisted it wasn’t his fault and claimed it was “impossible” for the frames to crack from force or heat. He took no responsibility for the damage. His only solution was to offer me new frames for $242. In the end, I had to buy new ones elsewhere and pay out of pocket for a mistake that was clearly theirs. I absolutely do not recommend this store. They do not take responsibility for their actions and only seem interested in taking money from customers.
- APAlexander PaffordJul 1, 20255.0Very friendly and helpful
- MBMick BJun 30, 20255.0good and fast service
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What kind of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
Available brands include Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Do you accept vision insurance and which plans are covered?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
Monday through Saturday, the store is open from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through the LensCrafters scheduling link provided.
Is LensCrafters at Macy's accessible for wheelchair users?
Yes, LensCrafters at Macy's has a wheelchair-accessible entrance for customer convenience.
Does LensCrafters at Macy's offer in-store pickup?
Yes, in-store pickup service is available for customers at this location.
What nearby shopping options can I explore when visiting LensCrafters at Macy's?
Nearby shopping includes Macy's Backstage for men's clothing, Lucky Brand Willow Grove Park, and Journeys shoe store, all within the Willow Grove Park area.
Are there any nearby places to relax or enjoy refreshments after your visit?
Yes, you can visit Teavana for tea, Chill at Haagen-Dazs for ice cream, Dunkin' for coffee, or Chick-fil-A for a quick meal near LensCrafters.
How can visiting nearby stores enhance my experience at LensCrafters?
Visitors can combine their eyewear shopping with visiting nearby stores like Zara Brow Bar for beauty services or The Yankee Candle Company for gifts, making it a convenient and enjoyable shopping trip.