Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
390 reviews
5 stars
352
4 stars
9
3 stars1
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting Debbie and Ishini for their exceptional service.
Efficiency
Many reviews noted quick service and short wait times, with several customers mentioning fast repairs and assistance.
Product Knowledge
Staff demonstrated strong knowledge of products and options, helping customers make informed decisions without pressure.
Positive Atmosphere
The store environment was described as clean and welcoming, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with order fulfillment and dissatisfaction with policies.
- KAKnowledge ALLAHNov 17, 20255.0The staff was very accommodating and informative
- RFRichard FritzingerNov 16, 20255.0Always make me feel comfortable!
- DPDamian PukOct 22, 20255.0I have always had a good experience at this exact location. The staff is very friendly and helpful. They even show me multiples options on whichever decisions I want to make. They were able to inform/show me how the new transitional lenses work.
- CYColleen YooOct 21, 20255.0Hello, yes I had Debbie when I came in! I usually look for her! She is very good at what she does! Look forward to seeing her ever time I come in for glasses!
- TVTom VillaniSep 27, 20255.0The LensCrafters’ team in Whitehall, PA. is terrific. I cannot praise enough the exemplary service provided by Christa. She is EXTREMELY thorough, detailed and provided outstanding customer service. The store manager (Dan) also provided great service from my visit over a year ago and my latest visit this past week for new glasses. To complement things, Dr. Newcomer is extremely knowledgeable and his staff is very friendly and service oriented. The bottom line: The experience at LenaCrafters in Whitehall provides outstanding service, follow-up on delivery, and they do what is right to ensure satisfaction. I highly recommend them.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams and services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, including premium lens solutions and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What designer eyewear brands can I find at LensCrafters in Lehigh Valley Mall?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, Armani Exchange, Tiffany & Co., Coach, Ralph Lauren, and more at this LensCrafters location.
What are LensCrafters' store hours at Lehigh Valley Mall?
The LensCrafters at Lehigh Valley Mall is open Monday through Saturday from 9:30 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Lehigh Valley Mall?
Yes, you can schedule your eye exam online through LensCrafters' official scheduling link for the store at Lehigh Valley Mall.
Does LensCrafters offer in-store pickup services?
Yes, in-store pickup is available at this LensCrafters location.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa for payments.
Are LensCrafters facilities wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with mobility needs.
Which popular stores and eateries are located near LensCrafters at Lehigh Valley Mall?
Nearby popular places include Journeys Kidz (shoe and clothing store), Ray's 1 Pizza (Italian restaurant), Forever 21 (women's clothing), Bath & Body Works (beauty supplies), and Hollister Co. (clothing store).
How can visiting nearby places like Ray's 1 Pizza or VR Cafe enhance my trip to LensCrafters?
After visiting LensCrafters for an eye exam or to shop for eyewear, you can enjoy a meal at Ray's 1 Pizza or relax at the VR Cafe arcade, making your trip to Lehigh Valley Mall more enjoyable and convenient.
Are there other optical stores near LensCrafters for comparison shopping?
Yes, Pearle Vision is an optometrist and eyewear store nearby, which can be convenient for comparison shopping or alternative eye care services.