Home Instead

Reviews

• FD

  Frank Damico

  Jul 18, 2025
  5.0
  Posted on behalf of PCK. July 18, 2025 Henry is an Outstanding care giver. He came to our home when my husband had serious health issues and needed 24/7 attention. Henry took the night shift from 9 pm to 9 am and did everything he could to keep the patient safe and comfortable. Henry was always alert when the patient needed attention and only woke me when the patient needed assistance with the feed tube. Most evenings when Henry arrived, we were watching some type of sporting event. Henry learned what he could about sports and eventually was able to discuss some strategies with my husband. In the morning before leaving Henry helped with the bath, other needed hygiene and worked hard to keep my husband in good spirits.. When the patient no longer needed nighttime attention, we asked if Henry could become our daytime care giver and he did. Henry readily adapted to the daytime duties, making breakfast and lunch, helping the patient with daytime exercises, walking outside and doing some household chores. He often kept my husband entertained with stories, went with him on errands and walked outside to help build up strength. Henry motivated my husband to get better and helped him regain an interest in life. Ultimately my husband recovered enough to function without much help and it was time for Henry to move on. We were sorry to see him go and if ever we need assistance again, Henry would definitely be our first choice. Depending on your rating system. We give Henry 5+out of 5 or 10+ out of 10
• JK

  Joe Kish

  Jun 25, 2025
  5.0
  They were compassionate and caring.
• SS

  Shobana Shankar

  Oct 12, 2024
  1.0
  Please avoid this elder care agency. After I spent a long time explaining our specific needs, Home Instead sent a completely unqualified person to my mom's home. The "caregiver" did not perform any of the tasks they claimed they had. When we were received information on my mother's additional medical needs that Home Instead's services could not fulfill, they charged me an exorbitant late fee. They do not put the client's needs first.
• GA

  Greg A

  Aug 20, 2024
  5.0
  Home Instead was a perfect agency to care for my father. He is able to stay in his home and receive the care and assistance that he needs. The office staff was very helpful, responsive and eased our concerns. The Caregivers are kind, reliable and compassionate. I highly recommend Home Instead
• BC

  Brenda Carter

  Mar 15, 2021
  1.0
  It's too bad that Kim no longer owns this place. She really had the well being of both the seniors their families and her staff at heart. Since that Marie woman took over this business has really taken a turn for the worst. I would not recommend at all using this particular branch of the home instead company to care for any of your loved ones. Such a shame.

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