TRUCARE HOME CARE IS A WOMEN-OWNED AND FAMILY-OPERATED BUSINESS OUT OF THE GREATER PHILADELPHIA AREA. The owners of TruCare have been in the healthcare industry for over 15 years and possess vast experience in Adult Day Care and homecare services. Personal experience in caring for their loved ones was a primary motivator for starting the business and for wanting to make a difference in the way quality home healthcare is delivered to their clients. TruCare was built upon the timeless values of compassion and care – The satisfaction and well-being of clients is at the heart of all we do.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.