Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
324 reviews
5 stars
213
4 stars
54
3 stars
16
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the personal trainer James for his expertise and support.
Cleanliness
The gym is frequently noted for its cleanliness, with many reviews mentioning well-maintained locker rooms and equipment.
Equipment Issues
Several reviews pointed out that some machines were out of order for extended periods, and there were requests for additional equipment.
Customer Service
Mixed feedback on customer service, with some praising staff interactions while others reported negative experiences, particularly regarding membership cancellations.
Facility Maintenance
While many appreciated the overall maintenance of the gym, some noted issues with outdated equipment and poor lighting.
- GPGaurang Pandya4 days ago5.0The equipment are all newer and more
- DCDonna CampoOct 2, 20255.0James is the reason I keep coming back to Planet Fitness! He is a highly skilled and dedicated personal trainer - the best! I have had the privilege of working with him for quite some time during which I have witnessed first-hand his professionalism, expertise and passion for helping clients achieve their fitness goals.
- MCM ClarkSep 22, 20251.0There is an employee here harassing members, particularly female ones with children. I witnessed him harassing a family and being very aggressive and when I confronted him about his method he turned on me and began being extremely rude to me and my son and we weren't even involved in the discussion. He is awful. He told us to go to the Y that we'd be happier there. Very inappropriate. I used to love this gym but lately am considering a cancellation. Also told me good luck reaching a manager and then laughed in my face. Absolutely appalling.
- JCJessie CrowAug 22, 20255.0I love this PF! The staff are friendly and they do a great job of keeping the locker rooms and bathrooms clean. The equipment is suitable for many types of workouts. (this is an issue i see with most PFs, not just this one) I would prefer an area better dedicated to stretching/ more floor space for mats. They just added a stretching machine which is nice, but now there is not much open floor space. **edit 10/26/2025, gym has moved some equipment around, floor space is now plentiful for stretching in the 360 area. very happy Besides that, it is a comfortable environment and my favorite one in the area!
- JMJohn McgroryJul 6, 20255.0I have been a member of Planet Fitness in West Chester for over 5 years and have been very satisfied, overall. But as black Card member, I have only recently taken advantage of support by fitness trainer. About 6 weeks ago, I started working with James, the fitness trainer. I couldn’t be happier! James is incredibly knowledgeable, and always takes the time to patiently explain things and check in to see how I’m feeling from the previous workout. James is also very supportive and is great at giving encouraging, positive feedback, which is really motivating. James is also excellent and explaining and educating me on the different strength training exercises, their purpose, and the benefits. He’s really engaged and demonstrates a high level of interest and focus when we are working out together. Over the years, I have previously worked with 2 other trainers, each of which I paid an hourly fee for. James is BY FAR, by far, the best trainer I have ever worked with. And the results speak for themselves – James had really helped me tremendously, in terms of getting in shape, toning up and dropping weight. James is a terrific asset to Planet Fitness in West Chester!
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in West Chester, PA?
Planet Fitness in West Chester is open 24 hours on Tuesday through Thursday, opens at 6:00 AM on Monday, and has reduced hours on Friday (midnight to 10:00 PM), Saturday and Sunday (7:00 AM to 7:00 PM). Holiday hours vary, for example, it is open 6:00 AM to 12:00 PM on November 27 and 6:00 AM to 10:00 PM on December 26.
Where is Planet Fitness located in West Chester?
Planet Fitness is located at 1161 Wilmington Pike, West Chester, PA 19382, USA.
What kind of fitness environment does Planet Fitness promote?
Planet Fitness promotes a welcoming space where all members can build strength at their own pace within a Judgement Free Zone®, emphasizing that everyone is strong on their own terms.
Does Planet Fitness offer any mobile apps for workouts and gym management?
Yes, Planet Fitness offers mobile apps available through the Apple App Store and Google Play Store for workouts and managing your gym membership.
What services are available at Planet Fitness West Chester?
Services include Classic Access membership, mobile app, free In-Club Fitness Training, WiFi, perks such as tanning, hydro massage, fitness training, half-price cooler drinks, virtual fitness training, and guest privileges.
Since when has Planet Fitness been serving the West Chester community?
Planet Fitness in West Chester has been established since 2015.
What nearby places can I visit before or after my workout at Planet Fitness in West Chester?
You can visit nearby places such as Westtown Amish Market for fresh groceries and bakery items, H&L Grill for American dining and bar experience, and Fred Astaire Dance Studios for dance classes, all within close proximity to Planet Fitness.
Are there places nearby Planet Fitness where I can relax or get a spa treatment?
Yes, Lan's Nails nearby offers nail salon and beauty spa services, and Chester County Chiropractic provides massage and therapy services, perfect for relaxing after a workout.
Can I find grocery and specialty food stores near Planet Fitness in West Chester?
Yes, nearby there is Emma's Healthy Choices for health foods, Westtown Amish Market for groceries and bakery goods, and Gadaleto's Seafood Market for fresh seafood and groceries.
Are there convenient banking or ATM services near Planet Fitness West Chester?
Yes, TD Bank, Truist bank, KeyBank ATM, and BB&T ATM are located near Planet Fitness providing convenient financial services for customers.