Brand Certified
Park Lane Post Acute
4.6(145 reviews)
Certified by Park Lane Post Acute • Mar 01, 2026
Business Details
1619 East Boot Road, West Chester, PA
19380, United States
Certified by Park Lane Post Acute • Mar 01, 2026
(484) 653-4400
Certified by Park Lane Post Acute • Mar 01, 2026
https://parklanepa.com/
Certified by Park Lane Post Acute • Mar 01, 2026
About
Certified by Park Lane Post Acute • Mar 01, 2026
Rehabilitation CenterAssisted Living FacilityPhysical TherapyOccupational TherapyNursing Home
Park Lane represents the pinnacle of short-term rehabilitation with an exclusive recovery experience. Our proactive approach to discharge planning contributes to excellent outcomes in a hospitality-inspired atmosphere that redefines expectations for post-acute care.
Call us today to schedule a personal tour. Our Guest Services team is available seven days a week to welcome you.
Post-Acute Care, Long-Term Care, Hospice, Palliative, and Respite Care, Spark Rehab Program
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Park Lane Post Acute • Mar 01, 2026
Hours
Certified by Park Lane Post Acute • Mar 01, 2026
Reviews
4.6
145 reviews
5 stars
121
4 stars
13
3 stars1
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
While many reviews praised the staff for being friendly and caring, there were significant concerns about slow response times to patient needs and inadequate staffing levels.
Facility Condition
The facility received mixed feedback; some described it as beautiful and clean, while others reported issues with maintenance and cleanliness.
Quality of Care
Overall, the quality of nursing and therapy care was highlighted positively, but there were serious complaints regarding responsiveness and the adequacy of care provided.
Communication Issues
Several reviews noted a lack of effective communication from staff regarding patient care and progress, leading to frustration among families.
Food Quality
Food quality was frequently criticized, with many patients expressing dissatisfaction with meal options and presentation.
- PMPaul Martell3 days ago1.0I think there was fecal matter on the chair I sat in when I visited room 217 B.
- KKKierstan Kallam6 days ago1.0My mom was transferred here on a Wednesday. By Saturday, I had her sent to the ER at Chester County hospital where it was discovered that she had a UTI and sepsis. The nurses couldn't even give her IV fluids! They had to call someone in from an outside company to get an IV started and then couldn't tell me how long it would take for the person to get there to start the IV. The 2 nurses that tried to start an IV, poked her so much to find a vein, it turned my stomach. And they still couldn't do it! I asked them to check my mom for a UTI (on Saturday) and they said they could, but it wouldn't go out until Monday! By then, my mom would have been in septic shock!! While the nurses there were all nice, not all of them provided enough care. And the aids that help, were all doing the bare minimum, with the exception of one, who was great. My mom was bed ridden and when she needed to be changed, the aids did a terrible job at cleaning her appropriately which clearly led to the development of the UTI and sepsis. When you needed help, it sometimes took 45 minutes after ringing the call bell for someone to assist. Or they would come in and turn off the light from the call bell and say, you'll just have to wait. I would NOT recommend this rehab to anyone!! When the director called me to see if my mom would be returning, she said, 'Is your mom coming back?' and when I said no, she just said 'ok thanks' and was ready to hang up. She never asked how my mom was, or her condition and didn't even tell me how to collect my mom's belongings. Very unprofessional and cold. Terrible experience! Stay away!
- JAJeni AlbanyFeb 22, 20265.0The facility is beautiful and the folks I have met caring for my husband have all been very helpful and pleasant.
- CBChris BonsallFeb 15, 20261.0got my husband out of there.Not very good care there.Thearpy was great.Never enough help there.My husband still needs to have dignity,Some Aids were good.
- JCJuan R ColonFeb 4, 20265.0Every time I have visited my friend I always was greeted and directed kindly and politely to find my way around !
Frequently Asked Questions About Park Lane Post Acute
What types of rehabilitation services does Park Lane Post Acute offer?
Park Lane Post Acute provides Spark Rehab Program, Post-Acute Care, and Short Term Rehabilitation services.
Where is Park Lane Post Acute located?
It is located at 1619 East Boot Road, West Chester, PA 19380, United States.
What are the operating hours for Park Lane Post Acute?
Park Lane Post Acute is open 24 hours a day, seven days a week.
How can I contact Park Lane Post Acute?
You can contact them by phone at +1 484-653-4400 or by email at Hhank@prestigeas.com.
What kind of care staff does Park Lane Post Acute have?
The facility has a highly trained team of physicians, nurses, therapists, and care staff dedicated to patient well-being and health.
Does Park Lane Post Acute offer recreational activities for patients?
Yes, they have a recreational therapy department that arranges activities to keep patients engaged.
Can you recommend nearby assisted living facilities to Park Lane Post Acute?
Nearby assisted living facilities include The Watermark at Bellingham and Park Lane at Bellingham, which may be useful for families exploring options in the area.
What nearby landmarks or historical sites can visitors explore around Park Lane Post Acute?
Visitors can check out Goshenville Historic District and Goshenville Blacksmith Shop, both local landmarks offering historical insights.
Are there nearby dining options close to Park Lane Post Acute?
Yes, nearby dining options include Pepper Mill, an American and pizza restaurant, which visitors and patients' families might enjoy.
What nearby grocery stores are available for residents or visitors to Park Lane Post Acute?
Nearby grocery stores such as Swiss Farm Stores and Farm Stores provide convenient options for shopping needs.
Brand Certified Facts from Park Lane Post Acute
Park Lane Post Acute partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website