Park Lane Post Acute

4.7
136 reviews

About

Rehabilitation CenterAssisted Living FacilityPhysical TherapyOccupational TherapyNursing Home
Park Lane represents the pinnacle of short-term rehabilitation with an exclusive recovery experience. Our proactive approach to discharge planning contributes to excellent outcomes in a hospitality-inspired atmosphere that redefines expectations for post-acute care. Call us today to schedule a personal tour. Our Guest Services team is available seven days a week to welcome you. Post-Acute Care, Long-Term Care, Hospice, Palliative, and Respite Care, Spark Rehab Program

Details

  • Wheelchair accessible entranceAvailable

Location

Park Lane Post Acute
1619 East Boot Road, West Chester, PA
19380, United States

Hours

Reviews

4.7
136 reviews
5 stars
114
4 stars
13
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many reviews praised the staff for being friendly, caring, and attentive, with specific mentions of excellent nursing and therapy teams.

Facility Cleanliness

The facility is frequently described as clean, modern, and well-maintained, contributing to a positive atmosphere for recovery.

Communication Issues

Several customers expressed concerns about slow response times from staff when patients called for assistance, indicating a need for improved communication and staffing.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding patient care and responsiveness, suggesting inconsistency in service quality.

Food Quality

Some feedback indicated dissatisfaction with the food quality, with suggestions for improvement in meal options.
  • CC
    Carolyn Crugnale
    2 days ago
    5.0
    We visited yesterday and everyone working at Park Lane was friendly and professional. The building was clean and well-maintained, despite the ongoing construction.
  • LG
    Liam Gallagher
    Dec 30, 2025
    5.0
    My mom spent three months in Park Lane's care and we were impressed with the level of care and physical therapy. It started with a friendly, informative and responsive Admission team who got my mom a room after we had to leave a previous spot quickly. With very few exceptions, the nursing staff was caring, compassionate and responsive. We were met with smiles and friendly greetings whenever we visited. They were some of my mom's biggest supporters and cheerleaders. My mom really tackled her physical therapy and her PT team was top notch. They pushed her appropriately, were well trained and really compassionate. There were plenty of opportunities for therapy and the newly renovated therapy room is unlike any other facility that I visited. Top notch team and facility that really made my Mom's recovery possible. Overall, Park Lane was friendly, clean and responsive to our needs.
  • MC
    Mary Cramer
    Dec 18, 2025
    5.0
    Friendly and helpful staff helping our loved one. Very good nursing care and therapy. Attentive, knowledgeable, and helpful. Nice clean environment.
  • CB
    Cindy Barimani
    Dec 18, 2025
    4.0
    Wow. Much more communication between pt./ nurse. Very disorienting for new pts. Way too long to answer bells, get pain meds etc. They HAVE to hire more nurses. Like that everywhere
  • CC
    Charlotte
    Dec 15, 2025
    5.0
    I really want to amend that star review ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️👩🏼‍🎨 thank you for a great experience! Charlotte grilli AKA Bonnie grilli folk artist

Frequently Asked Questions About Park Lane Post Acute

What types of rehabilitation services does Park Lane Post Acute offer?

Park Lane Post Acute provides Spark Rehab Program, Post-Acute Care, and Short Term Rehabilitation services.

Where is Park Lane Post Acute located?

It is located at 1619 East Boot Road, West Chester, PA 19380, United States.