Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
178 reviews
5 stars
158
4 stars2
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Efficiency
Several reviews highlighted the quick service and efficient processes, with many customers noting short wait times and fast turnaround for glasses.
Mixed Experiences
While many had positive interactions, some customers reported poor service experiences, including issues with staff attitude and appointment scheduling.
Product Quality
Customers expressed satisfaction with the quality of glasses and eye exams, although some noted issues with specific orders.
- AHAmanda Herman2 days ago5.0I was really impressed with the staff and selection overall. Very service oriented, efficient and friendly. I'm waiting on my glasses but with how quickly the process went and the flexibility within how they worked with my overall situation I am pretty sure the will be ready any day now now. Thank u!!
- MBMichael BrownNov 21, 20252.0June of 2024, I ordered glasses at the Washington PA location. A simple rx, with no line bifocal. It took them 3 sets and a month and a half later to get the rx right. Nov of 2025, I had broke my glasses and went back to the store, since I had insurance on the glasses. It was probably one of the worst visits I've had at this store. I explained that I had spoke to someone at there Corporate Site, and I asked if I could get a different frame, less in price, their Corporate site said yes, the store said no, and the person waiting on me from that time on treated me like I was a Criminal. When I got my glasses back 10 minutes later, a different color frame I picked, I say to her, I appreciate her time, and I hope she has a great weekend, there was nothing said by her. Just an attitude you can visibly see on her face. I added this stop in with the debacle last year and it just added up to poor Customer Service to me. I will never use Lenscrafters again.
- MMMaggie MalinaNov 8, 20255.0The nicest store manager ever.! Maria is awesome!!!
- CAChris AleesaNov 5, 20252.0Went into lens crafters Sunday afternoon arround 2pm, wasn't approached by a sales rep for about 10 minutes, I was then asked if I need anything by one of the ladies who worked there who smelt really bad, I said no thank you, continued to look for a couple more minutes then walked out. Will not be returning. I will add, they did have about 3 other customers in the building but about 4 workers there.
- LGLeslie GiaquintoOct 13, 20255.0Cathy is super knowledgeable about the best shaped frames for your face. Made sure I got all appropriate discounts. I was in and out in about 45 minutes and I got everyday glasses, readers and sunglasses! Happy with the service here
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Washington, PA offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters on Old Mill Boulevard?
You can find brands like Oakley, Ray-Ban, Prada, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, Armani Exchange, and more.
Does LensCrafters accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the operating hours for LensCrafters at 179 Old Mill Boulevard?
They are open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at this location?
Yes, you can schedule an eye exam online through their appointment link provided on their website.
What payment methods does LensCrafters accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is there wheelchair access and credit/debit card payment available at this LensCrafters?
Yes, they have a wheelchair-accessible entrance and accept both credit and debit card payments.
Are there nearby restaurants where I can eat before or after visiting LensCrafters?
Yes, nearby options include Zoup, Chipotle Mexican Grill, Chick-fil-A, LongHorn Steakhouse, Max & Erma’s, Walnut Grill, Buffalo Wild Wings, Olive Garden, and Italian Village Pizza.
What nearby shops and services can I visit in The Old Mill area when I come to LensCrafters?
You can also find Verizon for mobile needs, Great Clips and Hair Mechanix for hair care, and Anytime Fitness for workouts in the vicinity.
How can I take advantage of the proximity of LensCrafters to other health-related providers in the area?
Nearby is Doctors of Optometry - The Old Mill for comprehensive eye health services, and HearUSA for hearing healthcare, making it convenient for combined health visits.