LensCrafters

4.8
275 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1501 Main St, Warrington, PA
18976-3400, United States

Hours

Reviews

4.8
275 reviews
5 stars
254
4 stars
5
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2
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1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting individual team members for their exceptional service.

Efficiency

Customers appreciate the quick and efficient handling of their eyewear needs, including repairs and appointments.

Product Selection

The store offers a large and trendy selection of frames, which many customers found appealing.

Mixed Experiences

While many reviews are positive, there are some complaints regarding delays in service and communication issues.
  • BB
    Brooke
    3 days ago
    5.0
    This Lenscrafters is incredible. I have been going to them for multiple years and they have never let me down. Recently, they helped me through an insurance mistake that other locations could not help me through. The service is impeccable. I am out of state and still use them for service! Highly recommend.
  • KM
    Kerry Murphy
    Dec 29, 2025
    1.0
    My only experience is with Lenscrafters in Warrington, PA (Valley Square). The eye exam was terrific, the optometrist answered all my questions. Absolutely everything went south from there. The glasses I selected were incredibly expensive despite my Humana insurance. Unhappy, but in a rush, I bought them anyway ($260 /pair after insurance). I then took my prescription, sent it to an on-line nationwide supplier, bought backup regular and sunglasses, paid less than 40% of what I was charged at Lenscrafters (now with no insurance) and received the glasses in six days. Still no sign of my Lenscrafters glasses. Finally, three and a half weeks after my exam I called Lenscrafters and was told my glasses had been ready for pickup for two weeks. I was informed that I had been notified via text. That was simply false. I had received three texts from Lenscrafters about my appointment but none about my glasses being ready for pickup. During the same period, I received seventeen (literally) emails from Lenscrafters urging me to buy more glasses at 50% off or requesting that I review their performance on my original visit. This is my response to their request for a review. In my experience Lenscrafters Valley Square has combined adequate optometry with very high cost, incompetent supply chain operations and a stunningly indifferent store staff. The business model has apparently been successful since they seem to be on every street corner these days. Nonetheless, I will shop in the used glasses bin at the Goodwill store before I will return to Lenscrafters Valley Square in Warrington, PA.
  • NP
    Nitti Paguio
    Nov 29, 2025
    5.0
    Heather was very helpful & informative. Thank you!
  • JS
    Joe Shmo
    Nov 17, 2025
    5.0
    Super helpful and courteous staff. The only place with same day custom lenses available in the area. Thank you
  • KO
    Katie Ortepio
    Nov 16, 2025
    5.0
    I broke my glasses and needed a new pair right away. The team at the store was able to help me quickly and easily.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.