Springfield Behavioral of Pennsylvania

Reviews

• GG

  Greg

  Sep 3, 2024
  5.0
  First, I would like to thank whoever stopped the inaccurate billing notices I was receiving so I can give this location the 5 star review my therapist earned. My therapist did so much for me, I could never repay her properly. She changed my life. Thank you Jacqui. If you are reading this and wondering if you should go to therapy. The answer is probably yes. The time to go is before you get overwhelmed, not after. I thought I would give my insights on the process that I wish I had long before I went for therapy. First, the first people you speak to when you call therapists are admin. They are curt bordering on rude and not helpful. Don’t worry about them. Worry about getting the help you need. Your therapist is all that matters. There may be a delay getting to a therapist because, unfortunately, that is the sad state of affairs in our country. I am not authorized to give therapy, but in this interim I can certainly advise that if you are seriously stressed, take time doing stress reducing activities like going for walks. Research and practice breathing techniques. Take time every day to relax the best you can. When therapy begins, remember, your therapist is not a family member, they care about you but cannot care for you. They have a lot of other people they are trying to help. Don’t be silly and get upset at them for not remembering or knowing every little thing about you. Remember, in this whole big world, this is the person who actually made it their life’s work to be there for you when you needed them most. Be grateful for that. As for therapy itself, you need to know it is not something you get. It is something you take. You cannot sit there and wait as “therapy” washes over you and then wait to be healed. Your therapist is going to teach you techniques to help you understand and cope with your problems. Pay attention. Learn. Relate it to your specific situation. You need to dig in and make it work. Think of this way, if you needed a new car, how hard would you work to get it. How much would you rearrange your life? Isn’t your own mental health worth at least that much? Make it your priority. Nothing is more important than your mental health and happiness.
• JN

  Jennifer Naugler

  Jun 8, 2023
  5.0
  Easy to schedule, reasonable appointment availability, prompt callbacks. I’m a new patient and Elizabeth Pak has been wonderful. She was able to make an adjustment to my medication after my first appointment that has been so helpful. So far she has been on time for every appointment and it feels like she really listens.
• JA

  Jaclyn Arroyo

  Dec 12, 2021
  1.0
  Very unprofessional and rude!!!!! Waited 3wks to see Thomas Koste,CRNP and he was of NO help. He was very short and rude. I have moved on to a better,professional practice. Run while you can!