DR
Donna Reuther
Jan 29, 2026
Presented today for my annual eye exam. I have vision insurance that pays for this exam. Annual exam includes refraction and screening for other potential issues, ie cataracts, AMD, Glaucoma, etc. Asked why I was there, I responded I was there for my annual evaluation. I was asked by both the optician and the optometrist if I had any issues, specifically difficulty with lights at night or halos, to which I responded NO. At checkout, I was told I had a $50 copay. As I said, my vision insurance pays for an annual evaluation. I was told they were putting it through my Medical insurance. I asked why and was told I have cataracts. I did not present with complaints of visual issues, and specifically denied issues with "lights at night" or "halos" The diagnosis of cataracts was found incidentally as part of my annual evaluation. I did not seek, nor receive any treatment of this incidental finding. BEWARE. This borders on FRAUD. I worked in Healthcare for many years as a Physician Assistant and after retirement, work part-time as an optician. This was WRONG. Don't let them, or anyone pull this "bait and switch" on you. If you are a victim , report it to your insurer.
UPDATE: Focus replied to my review telling me essentially I don't understand what an annual eye exam entails, suggesting I must have gone to bargin basement providers in the past, ie, America's Best, suggesting they did more at their appointment. I have been evaluated using this insurance at institutions including Wills Eye in Philadelphia, where I was tested for glaucoma, evaluated for AMD, and cataracts as well as other potential retinopathy via dilated examination. ALL this is part of a comprehensive annual eye examination and is the reason I have Vision insurance. NEVER has a provider suggested that it is anything else. Dr. Scavo is an optometrist, not an ophthalmologist. Their explanation is unacceptable. Oh, and after everything, I received a VM telling me that their billing department "accidentally " submitted a claim to my medical insurance and if I receive an "Explanation of Benefits" I should just ignore it. They'll take care of it. Can you say double dipping?
If you've been told something similar, contact your insurance provider.