Home Instead provides senior home care services in Tannersville, PA. Services include: Respite care, Alzheimer's care, Outpatient care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions. Call for your free senior home care assessment.
It's too bad I can leave a zero stars. My dad is in late-stage Parkinsons and my Mom needed assistance (I live out of state) so we called Home Instead Senior Care.
Well from the start of course Rebecca, the client care coordinator, promised the world. Scheduling was critical, I asked if someone calls in sick is there an on-call caregiver. I was told that the entire staff including office staff were all trained caregivers and there would not be a reliability issue. If it came down to it an office staff employee would fill in. Well fast forward to week one. first call. Sorry we can't get anyone there this week, SERIOUSLY?? Ok, maybe they didn't have enough time to get the scheduling details ironed out in a week but lets start fresh next week. "Great, not a problem we will get him on the schedule and we should not have any problems from there." Time after time, "can we send someone 6-9PM rather then 11-1PM" REALLY???? Then last week they send a 76 year old (very nice) to take care of a man who can't walk and needs assistance getting to the restroom and getting cleaned up???? Physically she cannot help him. Another woman they sent my Dad did not care for, so we asked they not send her. So they call a few DAYS ago and want to send that woman. My mom said no, send someone else. So today they call (someone is supposed to be arriving in 2 hours) and tell her that's the only person they have so now no one is coming AGAIN. They couldn't send her elsewhere and pull someone to my Dads? UNRELIABLE is not a strong enough word to describe their service that WE pay for. My mom tried to be as cooperative as reasonable. We pay for a certain schedule. What is the point of making a schedule if they want to change it every time??? BEWARE they promise the world but don't deliver.
What types of senior home care services does Home Instead in Tannersville, PA provide?
Home Instead offers a variety of senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctors appointments, and live-in companions.
What are the operating hours for Home Instead in Tannersville, PA?
Home Instead operates 24 hours a day, 7 days a week in Tannersville, PA.
Where is Home Instead located in Tannersville, PA?
Home Instead is located at 2885 Rt 611, Suite 1, Tannersville, PA 18372, USA.
Does Home Instead in Tannersville accept credit cards and other payment options?
Yes, Home Instead accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is Home Instead accessible for wheelchair users?
Yes, Home Instead has wheelchair accessible seating and restrooms, and a unisex restroom is available.
How can I contact Home Instead in Tannersville?
You can contact Home Instead by phone at +1 833-978-0347 or the alternate phone at +1 888-294-6785.
What nearby dining options are available close to Home Instead in Tannersville?
Nearby dining options include Sabor Latino CA Restaurant, NY Deli and Catering, Dunkin', and Gabel's Ice Cream, which customers might visit before or after appointments.
Are there any nearby emergency or medical services near Home Instead?
Yes, St Lukes EMS is a nearby hospital and ambulance service, providing easy access to medical assistance if needed during a visit to Home Instead.
What nearby services might be useful for visitors to Home Instead?
Nearby useful services include Carquest Auto Parts for automotive needs, Competition TIRE & Alignment Service Center, and First National Bank ATM for financial transactions.
Where can customers find more information and updates about Home Instead online?
Customers can visit Home Instead's website at https://www.homeinstead.com/home-care/usa/pa/tannersville/691/, or follow their social media profiles on Facebook, LinkedIn, Instagram (@homeinsteadinc), TikTok (@homeinstead.inc), Twitter (@homeinstead), Pinterest, Yelp, and YouTube for updates.