LensCrafters

4.7
353 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
320 Stroud Mall, Stroudsburg, PA
18360-1276, United States

Hours

Reviews

4.7
353 reviews
5 stars
312
4 stars
17
3 stars
2
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Amanda, Jill, and John, received high praise for their helpfulness, professionalism, and patience in assisting customers.

Professionalism

Doctors and staff were noted for their thoroughness and knowledge, providing clear explanations and ensuring customer comfort during visits.

Product Selection

Customers appreciated the variety of eyewear available, although some noted limitations in children's frames.

Mixed Experiences

While many reviews highlighted positive experiences, there were instances of poor service and communication issues, particularly regarding delays and unprofessional behavior from some staff.

Cleanliness and Atmosphere

The store was generally described as clean and welcoming, contributing to a pleasant shopping experience.
  • JB
    Joe Borak
    Nov 4, 2025
    5.0
    Great customer service, very quick in and out. Really appreciated the courteous and friendly staff who assisted me!
  • LS
    Lois Syrek
    Oct 26, 2025
    5.0
    I appreciated the help by the staff. I was happy to be able to use my previous frames. Not pushy at all.
  • LD
    Luna Diaz
    Oct 7, 2025
    5.0
    Jacob and Amanda were extremely helpful and patient. My pre-screening with Amanda was a delight, she has a great sense of humor within her knowledgeable professionalism. Jacob was also very insightful with applying my insurance and the stores promotions. He also was very patient as I was super indecisive but he ultimately helped me find the perfect frames.Dr. Meade was also very insightful and thorough in making sure I understood my prescription and eye health.
  • TR
    Teresita Rocha
    Sep 29, 2025
    5.0
    Amazing staff!!! Jill was so lovely and helpful and the doctor is so professional without being cold. Such a great experience
  • CP
    Crash Palace
    Sep 16, 2025
    5.0
    Dr. Meade is professional, kind, and thorough. The establishment is always clean and the staff is courteous and helpful (Amanda and John, and the receptionist whose name escapes me!). Definitely recommended.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.